About Conduent:

　　Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

　　Job Description:

　　Reimbursement Review Service Associate IV

　　Full-Time Position

　　9:00 am - 6:00 pm EST

　　Pay rate: $18-20/ hr. (depending on experience)

　　We are seeking a highly motivated and experienced Reimbursement Review Service Associate IV to join our team. In this role, you will serve as a Team Lead for our Reimbursement team responsible for Medical Benefits Investigations and Prior Authorization follow-ups. The primary focus of this position is to ensure the smooth and efficient operation of the team, as well as provide leadership and guidance to team members.

　　Responsibilities :

　　Team Leadership: Lead a team of Reimbursement Review Service Associates in medical benefits investigations and prior authorization follow-ups.

　　Process Management: Oversee the day-to-day workflow, ensuring tasks are efficiently managed to meet service level agreements.

　　Quality Assurance: Implement quality control measures and audits to ensure accuracy and compliance with established procedures.

　　Training and Development: Provide training to team members and support their professional growth.

　　Communication: Act as a point of contact between team members and management, facilitating effective communication and collaboration.

　　Problem Resolution: Address and resolve escalated issues and provide solutions to complex cases.

　　Reporting: Generate and analyze reports to track team performance and identify areas for improvement.

　　Compliance: Ensure team compliance with all relevant regulations and standards.

　　Qualifications:

　　Bachelor's degree or equivalent experience.

　　Strong leadership and team management skills.

　　Excellent communication and problem-solving abilities.

　　Attention to detail and a focus on quality.

　　Knowledge of industry regulations and standards.

　　If you are a dynamic, motivated individual with a background in medical benefits investigations and a passion for leadership, we encourage you to apply for this exciting opportunity.

　　Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary range for this role is up to $18-$20/hr.

　　Closing:

　　Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

　　People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . You may also click here to access Conduent’s ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt_adaaa_accommodation_pol.pdf) .

　　At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.