Overall, the Regional Lead, Indochina, plays a crucial role in driving the company's success in the Indochina region by effectively managing operations, teams, and strategies to achieve growth and profitability.

　　The individual is responsible for overseeing and managing operations, strategy, and team performance in the Indochina region.

　　Leadership & Management

　　Provide strategic direction and leadership to the regional team, ensuring alignment with the company's overall goals and objectives.

　　Build and maintain relationships with key stakeholders, including clients, partners, and government authorities.

　　Develop and manage the regional budget, ensuring financial goals are met while maintaining cost efficiency.

　　Ensure that all regional activities comply with relevant laws and regulations.

　　Market & Service Leadership

　　Monitor market trends, competition, and customer feedback to develop and adapt regional strategies accordingly.

　　Provide voice of markets and voice of customers to global/regional teams to create new services.

　　Contribute to the development of the company's overall strategy, with a focus on regional growth and expansion.

　　Provide regular reports and updates to senior management on regional performance and achievements.

　　Identify and mitigate potential risks to the business within the Indochina region.

　　Identify strategic market opportunities to grow and create new markets.

　　Direct the development of commercial plans to meet market needs and financial goals Direct communication and report activities for the country.

　　Encourage innovation within the regional team to drive continuous improvement and adapt to changing market dynamics.

　　Customer knowledge and advocacy:

　　Maintain a strong focus on customer satisfaction and quality of service, addressing any issues promptly.

　　Reach business customer satisfaction goals.

　　Boost perceived value in the market by offering top-notch services and a positive client experience.

　　Ensure that the nation's sales and operational leadership is properly educated and trained.

　　Measure the performance of the leadership team using operational and strategic objectives.

　　A minimum of 10 to 15 years of relevant experience and an MBA or a bachelor's degree in business administration, management, sales, or an equivalent are strongly preferred.

　　Test, Inspection, Certification, Quality Management Systems and Advisory preferred, but not required.

　　In-depth familiarity with the Indochina market as well as good government relations, a plus.

　　Confident in representing UL to external stakeholders, including government and regulatory bodies.

　　Have experience working in a highly matrix environment.

　　Prior accomplishments in sales and marketing are a plus.

　　Proven leadership and development capabilities, including coaching, mentoring, and influencing.

　　Adept in mergers and acquisitions (M&A) and strategic partnerships, a plus.

　　Proficient in internal collaboration across diverse departments and functions.

　　Strategic mindset with a passion for growth and expansion.

　　Can be based in either Hanoi or Ho Chi Minh City

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