Description

　　At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how to coordinate the delivery of their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new logistics products and services significantly complimented by entrepreneurs like Amazon Delivery Service Partners and Amazon Flex. Amazon Flex crowdsources independent contractors – called delivery partners – to coordinate deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages.

　　As the Regional Compliance Leader for the North America (NA) region for Amazon Flex, you will be responsible for partnering with business, legal, and other stakeholder teams in the region to drive compliance and risk management initiatives. You will be responsible for building strong relationships with multiple stakeholders and influencing local and global strategies. In addition, you will assess compliance and risks issues, identify and execute on opportunities to reduce risk, review and manage program changes, and own regular reporting to key stakeholders. The successful candidate will propose innovative approaches and strategies throughout the business life-cycle, while also being able to monitor and improve existing compliance frameworks across regions.

　　Experience with Independent Contractor business models and compliance and risk management as well as excellent written and verbal communication skills, high attention to detail, and a proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment will be helpful for success in this role.

　　Key job responsibilities

　　Developing a deep understanding of the business and internal programs, processes, and solutions and identifying opportunities for improvements

　　Partnering with stakeholders to identify potential compliance and risk issues and driving solutions to mitigate those

　　Reporting current state and status updates to senior leaders on a regular cadence

　　Consulting on potential challenges/obstacles for expansions and new program features

　　Thinking Big - and injecting new, innovative ways of thinking into the program

　　We are open to hiring candidates to work out of one of the following locations:

　　Austin, TX, USA | Bellevue, WA, USA | Tempe, AZ, USA

　　Basic Qualifications

　　5+ years of program or project management experience

　　Experience using data and metrics to determine and drive improvements

　　Experience owning program strategy, end to end delivery, and communicating results to senior leadership

　　Bachelor's degree

　　Preferred Qualifications

　　Experience defining and executing program requirements

　　Experience working cross functionally with tech and non-tech teams

　　Experience in complex problem solving, and working in a tight schedule environment

　　Experience implementing repeatable processes and driving automation or standardization

　　Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

　　Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.