Regional Chief Operating Officer

　　Office/On-site

　　Recruitment # 240118-2520MP-001

　　Location Enfield, CT Hartford, CT Wethersfield, CT

　　Date Opened 1/22/2024 10:00:00 AM

　　Salary $112,649 - $153,607/year

　　Job Type Open to the Public

　　Close Date 2/5/2024 11:59:00 PM

　　Go Back Apply View Benefits (http://portal.ct.gov/DAS/smART/General-Employee-Benefits)

　　Introduction

　　Do you have supervisory/project management experience managing programs and operations of behavioral health or health care services?

　　If so, this is a great opportunity for you with the State of Connecticut (https://portal.ct.gov/) !

　　The Connecticut Department of Correction (https://portal.ct.gov/DOC) is hiring a Regional Chief Operating Officer (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=2520MP&R1=&R3=) (RCOO) for the Health Services Unit.

　　WHAT WE CAN OFFER YOU

　　State of Connecticut employees participate in a competitive benefits (https://portal.ct.gov/DAS/smART/General-Employee-Benefits) plan that includes:

　　NEW: A Platinum Healthcare Plan, the nation’s best for state employees and dependents, according to a report by Georgetown’s Center on Health Insurance Reform and article by Ellen Andrews, Ph.D. , along with comprehensive benefit offerings (https://portal.ct.gov/DAS/smART/General-Employee-Benefits) .

　　Sick, vacation, and personal leave.

　　Student Loan Forgiveness - the State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service) for more information.

　　We encourage a healthy work/life balance to all employees.

　　Discover the opportunity to:

　　To work for a Forbes top company: ‘Forbes’ State of Connecticut Ranked One of the Best Employers of 2023 (https://portal.ct.gov/DAS/Press-Room/Press-Releases/2023/Forbes-State-of-CT-Ranked) - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule.

　　Engage in a rewarding career.

　　Assist our employees so they can achieve success.

　　Make a difference in the public sector.

　　Work together in a collaborative team environment.

　　Our state has a lot to offer - from fun activities for all ages, to great food and shopping, to beautiful state parks and forests (https://ctparks.com/) , to our diverse cultures and rich history. Connecticut is a great place to live! Learn more about Connecticut here (https://www.ctvisit.com/) .

　　POSITION DETAILS

　　The Regional Health Services Chief Operating Officer (RCOO) manages the overall operations of the health services program for the Department of Correction’s Health Services Unit. This is a full-time, 40 hour per week (80 hours biweekly) position, primarily offered on a first-shift schedule (Monday-Friday between 8:00am and 4:00pm). The position will be split among 3 facilities, overseeing operations at Hartford Correctional Center (https://portal.ct.gov/DOC/Facility/Hartford-CC) , Carl Robinson Correctional Institution (https://portal.ct.gov/DOC/Facility/Robinson-CI) and Cybulski Correctional Institution (https://portal.ct.gov/DOC/Facility/Cybulski-Community-Reintegration-Center) . Travel to other locations, including but not limited to Wethersfield, CT, will be required.

　　This position is responsible for the planning, coordination, direction and supervision of all staff providing care and support in the region. The key priorities for this role include:

　　Ensuring adequate resourcing across all clinical and administrative functions, including nursing, mental health, physicians, dentistry, medical records, etc. to ensure that we are providing a community standard of care for our patients;

　　Collaborating with clinical leadership to develop systems and processes that will improve health care outcomes for patients;

　　Utilizing data to identify opportunities to drive process improvements;

　　Implementing and ensuring consistent evidence-based processes are in place and effective across all facilities and continuously focus on building team cohesion and capability;

　　ABOUT US

　　The Connecticut DOC is a diverse agency with a wide variety of employees from Correction Officers to Educators, to Managers and skilled professionals. We value differences that make us stronger as a team and support our mission statement.

　　The DOC shall strive to be a global leader in progressive correctional practices and partnered re-entry initiatives to support responsive evidence-based practices aligned to law-abiding and accountable behaviors. Safety and security shall be a priority component of this responsibility as it pertains to staff, victims, citizens, and offenders.

　　For an inside look at what it is like to work as a State of Connecticut employee, check out the video below!

　　Selection Plan

　　FOR ASSISTANCE IN APPLYING: Please read (http://www.jobapscloud.com/ct/sup/applicanttips2023november.pdf) or watch (http://www.youtube.com/watch?v=Y8sOb10qYXQ) our Applicant Tips on How to Apply!

　　Before you apply:

　　In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

　　The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

　　Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.

　　All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to [email protected].

　　For current state employees, salary calculations are not necessarily comparable from branch to branch but it does not impact your state service credit.

　　Important information for after you apply:

　　This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.

　　Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.

　　Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.

　　The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

　　Questions about this position should be directed to Jake Ferrari at [email protected].

　　PURPOSE OF JOB CLASS (NATURE OF WORK)

　　In the Department of Correction this class is accountable for directing the planning, implementation, management and evaluation of the overall health services for assigned correctional facilities.

　　EXAMPLES OF DUTIES

　　Directs multidisciplinary staff and operations for assigned correctional facilities;

　　Coordinates, plans and manages daily delivery of all health services (including medical, mental health, dental and support services) to offender and inmate population;

　　Formulates and leads health services team in attainment of facility based and agency goals and objectives;

　　Develops, implements, and evaluates policies, goals, and objectives to ensure conformance with national standards, administrative policies and statutory provisions;

　　Assists in formulation and implementation of organizational and site-specific policies and procedures;

　　Provides ongoing performance feedback and evaluations and initiates and enforces progressive discipline when necessary;

　　Maintains contacts and acts as a liaison with individuals within and outside of region who might impact on health services activities;

　　Oversees facility staffing to ensure appropriate resource allocation and compliance with collective bargaining agreements and labor laws;

　　Monitors all activities of region for conformance with relevant state and federal licensure and other statutes, regulations and/or policies;

　　Enforces health services polices and agency administrative directives;

　　Coordinates with human resources to ensure hiring, retention, training and promotion of qualified staff;

　　Oversees and contributes to developmental planning and quality improvement and quality assurance (QI/QA) processes;

　　Ensures collection, tracking and reporting of data to evaluate QI/QA initiatives;

　　Oversees, evaluates and monitors monthly program utilization data;

　　Reviews utilization and other reports and develops corrective action plans to improve processes as indicated;

　　Ensures overall region operations within budgetary guidelines;

　　Leads the recruitment and hiring of staff, including outreach, interview and selection;

　　Performs related duties as required.

　　KNOWLEDGE, SKILL AND ABILITY

　　Considerable knowledge of

　　and ability to apply management principles and practices;

　　relevant state and federal laws, statutes and regulations;

　　relevant agency policies and procedures;

　　institutional or health care delivery systems quality improvement and quality assurance processes;

　　relationships between risk factors and incidence of health problems;

　　changing aspects of social-medical philosophies;

　　Knowledge of

　　changing pattern of preventive medicine and environmental health;

　　state and community health services organizations and programs;

　　Considerable

　　interpersonal skills;

　　oral and written communication skills;

　　Considerable ability to

　　set priorities and organize and manage resources to meet diverse needs of clients;

　　work collaboratively with clinical leadership in a matrix environment;

　　Ability to analyze, evaluate and interpret data.

　　MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

　　A Bachelor’s degree in business administration, public administration, healthcare administration or a related field and four (4) years of professional experience managing programs and operations of behavioral health or health care services. Experience working with incarcerated or former prisoners in a professional healthcare capacity is preferred.

　　MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

　　Three (3) years of the General Experience must have been in a supervisory or project management capacity.

　　PREFERRED QUALIFICATIONS

　　Experience working in a correctional setting, or with underserved populations;

　　Experience with broad-based operations, including responsibility for budgets and productivity improvement;

　　Experience with continuous improvement systems, particularly in health services operations;

　　Experience in a managerial capacity, leading teams ranging between 30-50 employees;

　　Experience supervising teams across multiple locations.

　　SPECIAL REQUIREMENTS

　　Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.

　　Incumbents in this class may be required to travel.

　　Conclusion

　　AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

　　The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

　　ACKNOWLEDGEMENT

　　As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

　　Click on a link below to apply for this position:

　　Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online