Become a part of our caring community and help us put health first

　　CenterWell is seeking a hard-working and dedicated Referral Coordinator, to prepare and process all managed care referral paperwork, schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office and who is interested in being part of a team that focuses on excellent service to others.

　　The Referral Coordinator schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office. The Referral Coordinator performs varied activities and moderately complex administrative/operational/customer support assignments. Performs computations. Typically works on semi-routine assignments.

　　Location : CenterWell Senior Primary Care office address: 5554 Clarcona Ocoee Road; Orlando, FL 32810

　　Overview of Referral Coordinator Job Functions:

　　This position is Onsite

　　Prepares and processes all managed care referral paperwork.

　　Gathers pertinent information from physicians, nurse practitioners and nursing staff to complete referrals.

　　Contacts various offices/facilities to obtain necessary appointments for completing referrals.

　　Maintains referral records and files documentation.

　　Responds to patient inquiries regarding health plan referrals.

　　Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations

　　Use your skills to make an impact

　　Required Qualifications

　　1-3 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population

　　Referral experience is MANDATORY

　　Proficient with medical terminology

　　Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook

　　Experience with Electronic Medical Records

　　Excellent professional communication abilities, at all levels within the organization and with patients, at all times

　　Preferred Qualifications

　　Bachelor's Degree in Healthcare or Business Administration

　　Knowledge of ICD 10 and CPT coding

　　Medical Assistant or Professional State Certifications related to healthcare

　　Bilingual in English and Spanish

　　Working hours : Monday to Friday 8AM-5PM

　　Local travel may be required; Mileage is reimbursed

　　In addition to being a great place to work, CenterWell Senior Primary Care also offers industry leading benefits for all employees, starting your FIRST day of employment. Benefits include:

　　*Medical Benefits

　　*Dental Benefits

　　*Vision Benefits

　　*Health Savings Accounts

　　*Flex Spending Accounts

　　*Life Insurance

　　*401(k)

　　*PTO including "8" paid holidays, one personal holiday, one day of volunteer time off, 18 days of annual PTO, parental leave, caregiving leave, and weekly well-being time

　　Alert:

　　CenterWell, is a subsidiary of Humana, values personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from [email protected] with instructions to add the information into the application at Humana's secure website.

　　Social Security Request Task Notification: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from [email protected] with instructions to add the information into the application at Humana's secure website.

　　Interview Format:

　　To enhance our hiring and decision-making ability. Modern Hire Text allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

　　If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire text interview. In this interview, you will read to a set of interview questions and you will provide text responses to each question. You should anticipate this interview to take about 15 minutes. Your text interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

　　Language Proficiency Testing:

　　Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing. ​ Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

　　#LI-onsite

　　Scheduled Weekly Hours

　　40

　　About us

　　About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

　　Equal Opportunity Employer

　　It is the policy of  Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of  Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

　　Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources