Job Description

　　Receptionist & Administrative Support

　　RAM Windows is an exciting and rapidly growing manufacturer and distributor of residential and commercial windows and doors. RAM has been manufacturing high end custom windows since 1978. Today, RAM continues to be a premier provider of high-quality windows for both the residential and commercial markets. In addition, RAM is a preferred distributor for well-known window and doors companies such as Marvin, Western Window Systems, La Cantina and PlyGem. The Company has the ability to sell windows and doors to a wide array of customers creating endless opportunities for a dependable, reliable, hardworking and self-motivated individual to join our team.

　　Title: Receptionist &  Administrative Support

　　Function: Office Administrative Support

　　Industry : Manufacturing

　　Location: Central Southwest Houston Area, TX  77085

　　Employment: Non- Exempt, Full Time, Hourly

　　Compensation : $16.00 - $18.00 per hour (commensurate with experience) and growth potential

　　POSITION SUMMARY

　　The Receptionist/Administrative Support answers phones, greets and assists customers, routes customers to appropriate Sales member, and provides administrative functions in support of the Office and Sales staff.  The ideal candidate is a high-energy individual with excellent organizational skills, a strong attention to detail, and exceptional communications skills, both verbally and written with internal and external customers to support our small Manufacturing facility that is growing rapidly.

　　ESSENTIAL DUTIES AND RESPONSIBILITIES

　　  Field inbound communications - Answer phone calls/general email inquiries and route to the appropriate internal parties as needed

　　Coordinate scheduling - Set up meetings based on cross-functional availability for both internal and external stakeholders

　　Organize internal resources - Build out and maintain processes to keep files and office supplies organized and easily accessible

　　Liaise with visitors - Act as point person for office guests

　　Effectively provide excellent communicate to customers and potential clients over the phone and in-person

　　Route incoming customers and potential clients to an Inside Sales Representative to assist them with potential windows and/or doors sale.

　　Sort and distribute incoming mail

　　Provide administrative support functions to assist Sales team

　　Assist various departments on a as-needed basis  

　　REQUIRED JOB-RELATED SPECIFICATIONS

　　Computer Skills and PC skills required

　　Familiarity with office equipment (i.e. multi-line phone system, printers, fax machines, scanners, projectors)

　　Proficiency in Microsoft Office (Outlook, Word, and Excel)

　　QUALIFICATIONS

　　Excellent communication skills, verbal and written

　　Excellent phone etiquette

　　Strong organizational, communication, and time-management skills

　　Proven ability to work in a fast-paced environment 

　　Positive, high-energy attitude

　　Take initiative to take on more responsibilities

　　Resourcefulness, creativity, and problem-solving skill set

　　EDUCATION & EXPERIENCE:

　　Minimum of High School Diploma or Equivalent required

　　Minimum of 2-3 years work experience as a receptionist with administrative support functions

　　BENEFITS OFFERED

　　(10) PTO days, (2) Floating PTO days, and (8) paid holidays

　　Medical, dental and vision insurance

　　Company provided life, and AD&D

　　401K program (up to 4% match)

　　Casual Dress Code

　　Weekly Pay (every Friday)

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