Receptionist

　　Job ID

　　150443

　　Posted

　　18-Jan-2024

　　Service line

　　GWS Segment

　　Role type

　　Full-time

　　Areas of Interest

　　Administrative, Customer Service

　　Location(s)

　　Redmond - Washington - United States of America

　　About the Role:

　　As a CBRE Receptionist, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties.

　　This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

　　What You’ll Do:

　　Receive and direct incoming calls to appropriate personnel and voicemail.

　　Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.

　　Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.

　　Perform general clerical duties including distributing office faxes and packages and ordering office supplies.

　　Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.

　　Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

　　Impact through clearly defined duties, methods, and tasks are described in detail.

　　Deliver own output by following defined procedures and processes under close supervision and guidance.

　　What You’ll Need:

　　High School Diploma or GED with up to 2 years of job-related experience.

　　Ability to follow basic work routines and standards in the application of work.

　　Communication skills to exchange straightforward information.

　　Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

　　Strong organizational skills with an inquisitive mindset.

　　Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

　　QUALIFICATIONS

　　To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

　　Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　EDUCATION and EXPERIENCE

　　HS Diploma or GED required. Prior Front Desk, Concierge, customer service or other hospitality experience preferred.

　　CERTIFICATES and/or LICENSES

　　None.

　　COMMUNICATION SKILLS

　　Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor with a strong, professional customer service orientation.

　　FINANCIAL KNOWLEDGE

　　Ability to calculate simple figures such as percentages.

　　REASONING ABILITY

　　Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

　　OTHER SKILLS and ABILITIES

　　Intermediate skills with Microsoft Office Suite. Ability to work flexible work schedules based on office needs.

　　SCOPE OF RESPONSIBILITY

　　Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

　　Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

　　CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Receptionist position is $25.00 per hour and the maximum salary for the position is $25.00 per hour. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience.

　　CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

　　NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

　　CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)