Receivable Specialist for the North Region (Andean, Mexico, and Colombia)

　　At a glance

　　Position:Receivable Specialist for the North Region (Andean, Mexico, and Colombia)

　　Primary locationSao Paulo (BRA), São Paulo, Brazil

　　Schedule:Full time

　　Date Posted:01/23/2024

　　Job Number:R2047968

　　At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

　　Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

　　Dow has an opportunity as aReceivable Specialist for the North Region (Andean, Mexico, and Colombia), located in Sao Paulo, Brazil.

　　About you and this role - What you would do in this role:

　　You will be the main responsible for the collection of all accounts receivable aligned to a portfolio of customers and the reconciliation of these customers' accounts. This role is integral to the success of the Company's cash flow objectives, attaining company Accounts Receivables percent current & days sales outstanding targets for accounts receivable and influencing, customers payments as a priority. Within this role, there is a strong interaction with customers and key internal partners such as commercial, customer service, and finance teams.

　　Responsibilities:

　　Communicates periodically account statements to customers.

　　Performs proactive pre-collection of near-due invoices with customers, and gives visibility to internal areas by updating the system.

　　Performs collections of past-due invoices, leads root cause analysis and implements corrective action with the customer and internal Dow partners to ensure timeliness of future payments.

　　Manages customer account reconciliations in order to deliver accurate financial statements for Dow and the customer.

　　Investigates and resolves customer payment discrepancies; works closely with customer and internal departments to determine corrective actions.

　　Issues customer sales adjustments according to business standards/agreements.

　　Supports finance with customer’s orders that are being held on credit block.

　　Applies customer payments and performs offsets.

　　Resolves customer short payments.

　　Additional transactional activities, including but not limited to: tax certificate updates, web portal review, document retrieval, and customer contact information updates.

　　Qualifications:

　　Bachelor's degree required. Accounting, Finance, Business Management and Business Administration degrees are preferred.

　　Languages: Spanish (fluent), Portuguese (intermediate), English (intermediate)

　　Work experience on finance, accounting or customer service.

　　Interest to develop a career in Finance.

　　Preferred Skills:

　　SAP & reporting tools.

　　Strong skills in Microsoft Excel.

　　Strong customer service mindset and multi-tasking skills.

　　Attention to detail and organizational skills.

　　Ability to prioritize to meet deadlines in a fast paced environment.

　　Proven effective and professional communication (verbal and written) and interpersonal effectiveness.

　　Ability to continuously seek opportunities to improve work processes and activities.

　　Proactive attitude.

　　Analytical thinking and problem solving skills.

　　Strong teamwork abilities to work in a collaborative environment.

　　Ability to work independently in an integrated team.

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　　Benefits – What Dow offers you

　　We invest in you.

　　Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.  You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

　　Here are just a few highlights of what you would be offered as a Dow employee:

　　Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.

　　Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it.

　　Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals.

　　Become a Dow shareholder through various employee stock programs.

　　Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.

　　Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.

　　Global Paid Time Off (PTO) policies:

　　Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).

　　​Paid time off to care for family members who are sick or injured.

　　Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.

　　Join our team, we can make a difference together.

　　About Dow

　　Dow (NYSE: DOW) combines global breadth; asset integration and scale; focused innovation and materials science expertise; leading business positions; and environmental, social and governance leadership to achieve profitable growth and help deliver a sustainable future. The Company's ambition is to become the most innovative, customer centric, inclusive and sustainable materials science company in the world. Dow's portfolio of plastics, industrial intermediates, coatings and silicones businesses delivers a broad range of differentiated, science-based products and solutions for its customers in high-growth market segments, such as packaging, infrastructure, mobility and consumer applications. Dow operates manufacturing sites in 31 countries and employs approximately 37,800 people. Dow delivered sales of approximately $57 billion in 2022. References to Dow or the Company mean Dow Inc. and its subsidiaries. For more information, please visitwww.dow.comor follow@DowNewsroom (https://twitter.com/DowNewsroom) on Twitter.

　　As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available onwww.dow.com.