Description
As the face of our customer, here’s what you will do:
Whether our customers are traveling for business or pleasure, you are the professional in the airport that crafts important connections and encourages an environment where everyone feels welcome, valued, and respected. You will be interacting with our domestic and international customers in our lobbies and at gates, helping them with ticketing, baggage, greeting customers as they start and end their journey and doing it with a smile. You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable.
Our careers include competitive benefits package aimed at keeping you happy, healthy and well-traveled. From world-class benefits and space available travel privileges, United is truly a one-of-a-kind place to work. Are you ready to travel the world?
Job overview and responsibilities
Perform a variety of operational aircraft service duties as assigned at the ramp and terminal
Functional tasks include, but are not limited to, the loading, stowing, and unloading of cargo, mail, and baggage; and the operation of mechanical equipment and motor vehicles such as long wheel base lorries, cargo and belt loaders and baggage tugs (training to be provided).
Work outside in all kinds of weather, as we don’t stop flying when it rains, snows or is too hot
The role involves a large degree of team based manual work as well as reading and interpreting reference materials, instructions, procedures and policies
Physical lifting, pulling or pushing of baggage and containers will be frequently required, often in confined spaces
Applicants will only be considered if they have held a full, clean UK Driving License for at least two years
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.
Qualifications
Required
Secondary Level Education certificate, High School Diploma or GED
Effective communication skills
Teamwork skills
Ability to work to strict timelines
An excellent record of dependability
Must be comfortable working with heights
Must love physical activity, as you will be lifting as many as 100 items per flight, some weighing as much as 70 lbs
Must be willing and able to lift 70lbs (30 kgs) on a daily basis
Must have a valid passport to obtain airport clearances
Must be at least 18 years of age
Full UK driving license with 3 points or less
Must be able to work outdoors in all temperatures and weather conditions
Must be flexible to work all shifts and, when necessary, available 7 days a week / 24 hours a day, including holidays and weekends, to deal with any operational and /or unforeseen situations
Must be able to undergo a full background and Criminal Record Check that is a job specific requirement
Must be legally authorized to work in the United Kingdom for any employer without sponsorship
Must be fluent in English (written and spoken)
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position
Preferred
Previous airline/airport experience
Possess a valid Pushback / M licence
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT