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Quality Manager
Quality Manager-March 2024
Walden
Mar 28, 2026
About Quality Manager

Description

Company Overview

ProAmpac is a leading global flexible packaging company with comprehensive product offerings. We provide creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. We are guided in our work by five core values that are the basis for our success: Integrity, Intensity, Innovation, Involvement, and Impact.

We collaborate, so you succeed. We are moving flexible packaging forward by redefining innovation through collaboration within our own company and with our customers and suppliers.

Benefits : 401(k) Matching, Dental Insurance, Employee Assistance Program, Flexible Spending Account, Health Insurance, Life Insurance, 11 Paid Holidays, Paid Time Off, Parental Leave, Vision Insurance.

This position is responsible to meet the goals and objectives of the organization by leading and directing a team overseeing the Quality Management System including, but not limited to the development, setting and enforcement of procedures, policies and standards affecting the Quality of our products. Accountable for ensuring that finished goods meet the specifications of the company and its customers. Leading a quality team.

Essential Duties and Tasks

Manage programs and activities of the quality department.

Work in conjunction with Organizational Quality leadership and Manufacturing Management to ensure all manufacturing and Quality Assurance procedures are being performed and all metrics are on target.

Responsible for personnel activities including hiring, termination, performance goals setting, and ensuring that all quality personnel are trained to perform their respective job functions.

Participate in the development, implementation and administration of quality specifications and systems.

Monitor and report on progress against metrics and goals.

Visit customers and suppliers when necessary.

Responsible for all activities associated with internal and external audits.

Manage customer complaint and reject process to ensure accurate root cause analysis, timely response, and determination and implementation of corrective actions.

Monitor site quality and food safety metrics and develop counter measures as needed.

Work with manufacturing to ensure product conformance through documented process monitoring and process controls methods.

All other duties as assigned.

Qualifications, Education and Experience

BS Degree (preferred in technical area) plus five (5) years of leadership experience in Quality/Manufacturing or ten (10) years of relevant experience.

Comprehensive knowledge of concepts and principles. Prior audit experience and knowledge of ISO 9001, GMP, GFSI required.

Strong data management skills preferred.

Demonstrated understanding of fact-based decision-making and analytical processes related to quality management and process improvement.

Effective coaching, training, and facilitating experience.

Solid working knowledge of quality processes and related manufacturing

Experience using Microsoft Office Suite (Word, Excel, Power Point), Visio, Teams, and Outlook

Maintains strict confidentiality and protects privacy of confidential/sensitive information.

Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.

Ability to communicate effectively (verbal, written, and presentations) with executive leadership, staff, and internal and external clients.

Proactive; exercises sound judgment and decision making; able to identify problems and needs and develop solutions and/or options.

Self-confident, self-motivated polished professional who thrives in a challenging, fast-paced environment.

Work Environment

Work primarily in a climate controlled indoor environment with minimal safety/health hazard potential. Hearing protection, safety shoes and vision protection as required.

This role operates in a professional office environment that requires some exposure to a manufacturing environment. Employee is rarely exposed to non-toxic/nuisance smells from chemicals, airborne dust, moving mechanical parts, high noise levels and hot/humid environmental conditions in the manufacturing area.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Employee is regularly required to stand; walk; use hands/fingers to type, hold, handle, or feel; and reach with hands and arms. The employee is regularly required to talk or hear. The employee must be able to lift up to 50lbs. Travel up to 25% by vehicle or plane with overnight stays.

Salary : $85k annually negotiable with experience.

Qualifications

Behaviors

Preferred

Team Player: Works well as a member of a group

Leader: Inspires teammates to follow them

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Category: Quality

Full-Time

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