Career Area:

　　Manufacturing

　　Job Description:

　　Your Work Shapes the World at Caterpillar Inc.

　　When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

　　Role Summary

　　To ensure compliance with company processes and drive quality improvement, responsible for establishing and maintaining the Caterpillar CQMS and actively participating in quality-related improvement initiatives.

　　Responsibilities

　　1.Lead the company-wide compliance audit and identify the gaps and drive the process compliance.

　　2.Actively support CQMS Certification , CPS, BIQ implementation as well as 5S.

　　3.Developing IQC training programs, providing training courses of quality specifications to employees,

　　4.Conducting internal quality audits, facilitating management reviews, etc.

　　5.Developing plans and tools that are used to implement or support global quality systems or related process i.e. Cost of Poor Quality, quality certifications.

　　6.This position need work with all employees to improve quality practices in their processes through quality manner such as daily coaching, tracking Quality Continuous Improvement related projects & Scorecard,

　　7.This position need implement the Corrective and Preventive action processes by clarifying and verifying all ideas with related persons and spot check, explain the validation reasons, and encourage all employees to make contributions to achieve zero defect in operations

　　8.This position is required to be proactive to develop quality related control methodologies and systems such as Cost of Quality control company-wide. Encourage the implementation of the established systems. Analyze and solve problems occurring during implementation.

　　9.The position's primary customers are internal. typical internal customers include employees from two or more work groups in a Division.

　　10.Impacts key quality goals including Continuous Improvement, Process Quality, Part Quality, Internal Quality Certification, CQMS Certification, etc.

　　Degree Requirement

　　Degree or equivalent experience desired

　　Must Skill Descriptors

　　Quality Management: Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.

　　Level Working Knowledge:

　　• Utilizes quality indicators relevant to own unit or function.

　　• Adheres to organizational quality management processes and practices.

　　• Applies key aspects of continuous improvement processes and evaluates impact on quality.

　　• Uses quality evaluation tools and techniques such as walkthroughs and inspections.

　　• Works with quality assurance methods, tools and techniques.

　　Company Standards, Procedures and Policies: Knowledge of organizational standards, procedures and policies in manufacturing activities; ability to plan, guide, and monitor manufacturing processes for compliance.

　　Level Working Knowledge:

　　• Investigates the need to refer potential exceptions upward for review and approval.

　　• Explains the rationale for procedures and standards in own area of responsibility.

　　• Provides feedback for improvement of procedures.

　　Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.

　　Level Basic Understanding:

　　• Demonstrates a basic understanding of the concept of collaborative processes.

　　• Explains the concept of collaboration as applicable to organizations.

　　• Provides examples of how collaboration has helped achieve organizational goals.

　　• Contrasts collaborative with competitive operating styles in organizations.

　　Prefer Skill Descriptors

　　Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

　　Level Working Knowledge:

　　• Accurately gauges the impact and cost of errors, omissions, and oversights.

　　• Utilizes specific approaches and tools for checking and cross-checking outputs.

　　• Processes limited amounts of detailed information with good accuracy.

　　• Learns from mistakes and applies lessons learned.

　　• Develops and uses checklists to ensure that information goes out error-free.

　　Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.

　　Level Working Knowledge:

　　• Adjusts to new or changing assignments, processes, and people.

　　• Demonstrates willingness to listen to other opinions.

　　• Provides examples of shifting from task to task.

　　• Identifies and considers alternative approaches to situations or problems.

　　• Accepts new or radical ideas with an open mind; avoids snap reactions.

　　Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

　　Level Basic Understanding:

　　• Explains the value of a disciplined approach to problem solving.

　　• Describes problem reporting and escalation practices.

　　• Utilizes accepted procedures for problem analysis and resolution.

　　• Identifies key aspects of problem-solving techniques used in own area.

　　Root Cause Analysis (RCA): Knowledge of the concepts, principles and techniques of root cause analysis (RCA); ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences.

　　Level Working Knowledge:

　　• Utilizes RCA techniques, such as Flowchart, Fish-bone Diagram, etc., to investigate basic problems, determine the causes, and find resolutions.

　　• Locates factors that resulted in harmful outcomes of one or more past events.

　　• Pinpoints behaviors, actions, inaction, or conditions that need to be changed.

　　• Extrapolates lessons to be learned to promote the achievement of better consequences.

　　• Practices RCA as an iterative process.

　　About Caterpillar

　　Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

　　Posting Dates:

　　二月 20, 2024 - 三月 4, 2024

　　Caterpillar is an Equal Opportunity Employer (EEO).

　　Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .

　　There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

　　Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.