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Quality Control Supervisor
Quality Control Supervisor-March 2024
Frazeysburg
Mar 28, 2026
About Quality Control Supervisor

  Company OverviewFanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores.As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.Fanatics is actively seeking a Quality Control Supervisor to join our dynamic team!In this pivotal role, you will oversee the productivity, accuracy, and activities of all auditors, ensuring adherence to processes and procedures. Your responsibilities include providing continuous Training, Coaching, Evaluations, and feedback to auditors and the Product Integrity Manager. Collaborate closely with the Product Integrity Manager, internal managers, supervisors, and floor leads to prioritize and ensure timely audit/100% inspection of all work orders. Maintain accurate records for daily, weekly, and monthly reports and act as a reliable backup to the Product Integrity Manager. This position is onsite at our Fanatics Facility in Frazeysburg, Ohio / Monday-Friday.Duties and Responsibilities:Supervise the audit team during quality control verification of both unfinished and finished products, ensuring compliance with company specifications.Educate, train, and mentor auditors on advanced quality methodologies.Demonstrate an in-depth understanding and effective communication of Fanatics product quality standards, expectations, and specifications.Review tech packs and art, particularly when preparing inbound audit reports.Keep meticulous records of quality control activities.Uphold objectivity, integrity, and independence in evaluating defects or nonconforming products.Earn and maintain the confidence of co-workers and the Product Integrity Manager in judgment related to defects or non-conformities.Communicate quality rules or guidelines, both verbally and in writing, especially when dealing with nonconforming products.Establish and oversee daily auditor workload, activities, and priorities to ensure efficient operations.Work effectively and efficiently in a structured team setting, displaying resilience under pressure.Conduct regular meetings with auditors to promote consistency and teamwork.Ensure a safe and clean working environment for auditors to complete tasks.Approve strike-offs as needed.Conduct audits as required to maintain quality control standards.Job Requirements:2- 5 years of supervisor or lead experienceExhibit the ability to distinguish colors and achieve a minimum score on the Munsell Color Hue TestCapable decision-maker with a track record of accuracy and reliability

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