Objective of Position:

　　The Quality Control Manager is responsible for the oversight of the Quality Control team and review of the Loan portfolio of Byline Bank. This includes the review of loan bookings, maintenance of the loan system, loan transactions, and the accuracy of data on the system for new, modified, and renewed loans. This role will also ensure all new deposit accounts and all critical changes to existing accounts are reviewed and documented per procedures.

　　Duties and Responsibilities:

　　Supports Director in the implementation of a secondary Quality Control process within Loan Operations.

　　Works with Director to implement changes for any issues discovered during the Quality Control process.

　　Supports the drafting, modifying, and implementing department policies and procedures.

　　Designs and conducts training for the Quality Control staff as well as other departments within Loan Operations to ensure understanding of all policies and procedures.

　　Develops, reports, and supports department Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).

　　Reviews exceptions, internal controls, operational deficiencies, and other recommendations with Byline leadership.

　　Manages and assists with the daily review of documentation and system entries associated with newly sold participations, newly booked loans, or daily execution of maintenance requests to ensure compliance with legal documents, customer and line of business requests, and departmental/regulatory policies.

　　Oversees the research on complicated transactions and process applicable corrections based on the Quality Control reports or internal customer complaints.

　　Identifies root cause of discrepancies, track trends and recurring issues and recommend corrective training to the Supervisors or Team Leads in the impacted departments.

　　Leads the audit inquiries by providing information as needed for internal/external auditors as well as regulatory inspectors to test the Department’s adherence to policies and procedures.

　　Reviews and validates loan data as entered onto the loan accounting system against credit approval documents & loan documents to ensure accuracy in the boarding process with primary focus on complex transactions prepared by Attorneys, including Syndications and Participation loans during peak time.

　　Oversees the validation and maintenance of all deposit accounts.

　　Provides customer service to internal and external customers.

　　Oversees the review of Debit Card, ATM Card, Stop Payment process, Savings Bonds Redeemed transactions, and Personal Online Banking Maintenance.

　　All other duties as assigned.

　　Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time .

　　Qualifications:

　　Bachelor’s degree in Accounting, Finance, or related degree, preferred.

　　5+ years in loan credit analysis within a financial institution.

　　5+ years of management experience, preferred.

　　5+ years of experience in quality Control, Commercial Loan Booking & Funding or Loan Processing preferred.

　　Experience with government guaranteed lending products: SBA 7(a), SBA 504, USDA B&I Loan Programs.

　　Knowledge of the SBA SOP and documents required for loan transactions.

　　Be a strategic thinker with the ability to develop, communicate and implement plans that support the overall goals of the Bank.

　　Ability to produce accurate and precise work, detect discrepancies and resolve discrepancies.

　　Exercise sound judgment to accurately document the information needed to identify, assess, and mitigate risk in compliance with regulations, policies, and procedures to facilitate the credit authorities’ ability to make sound decisions for the benefit of the shareholders.

　　Contribute to Byline Bank Small Business Capital success and the achievement of its goals by balancing customer needs with the protection of shareholder interests.

　　Be recognized as a strategic thinker and creative problem solver.

　　Ability to work collaboratively with a variety of stakeholders at all levels.

　　Be self-motivated and an effective time and project manager with a strong attention to detail.

　　Have strong change management, organizational and planning capabilities.

　　Ability to identify, understand and define problems, evaluate alternatives, set priorities, manage projects and implement high quality solutions.

　　Demonstrate strong organizational skills with the ability to directly manage and communicate multiple projects and priorities depending on organizational needs and strategies.

　　Proficiency with MS Office Suite.

　　Possess strong communication skills both verbally and in writing.

　　Knowledge of Regulations including BSA, USA PATRIOT, REG CC, REG D, REG E, and CIP.

　　PHYSICAL DEMANDS/WORK ENVIRONMENT :

　　Usual office environment with frequent sitting, walking, and standing, and occasional climbing, stooping, kneeling, crouching, crawling, and balancing. Frequent use of eye, hand, and finger coordination enabling the use of office equipment. Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices.

　　Byline Bank offers competitive industry rate salary bands with the goal of retaining and growing talented individuals. We regularly review and adjust our compensation structure as needed to ensure equity across teams and levels.

　　The salary range for this position is $84,100 to $105,200. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Byline Bank offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Byline Bank, you’ll find a far-reaching choice of benefits and incentives.