Country:

　　Czechia

　　Location:

　　Plzeňská 601, 338 05 Mýto,, Czech Republic

　　Role: Quality Analyst for Carrier Commercial Refrigeration in Central Quality Team

　　Location: Mýto

　　Contract type: Full time

　　About Carrier

　　At Carrier we make modern life possible by delivering innovative and sustainable ground-breaking systems and services that matter for people and our planet. We exceed the expectations of our customers by anticipating industry trends, working tirelessly to master and revolutionize them. This is why we come to work every day. And we do it The Carrier Way.

　　Join us and we can make a difference together.

　　About the role

　　As the Quality Analyst for Carrier Commercial Refrigeration in Central Quality Team , you’ll be responsible to resolve complaints from internal customers. You’ll have a chance to use your skills in teamwork, communication, mediation and be focused on a customer satisfaction. Part of your job will be data driven which means you’ll create reports in excel and other tools (Power BI). You’ll collaborate with internal parties, such as sales, distribution and engineering team and respond to customers inquiries.

　　As the Quality Analyst you will contribute to quality continuous improvement. This role has interface with various areas of the business (e.g., Product Management, Engineering, Supply Chain, Factories, Sales, Solutions and Service).

　　Benefits

　　We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary.

　　Interesting projects in a significant manufacturing company that has been in the market since 1902

　　Diverse and varied work (custom production)

　　Modern, collegial, innovative, and friendly environment of a stable international company

　　Regular professional training and development, the opportunity for self-realization and career growth

　　5 weeks of vacation (i.e., 25 days)

　　5 days of personal leave

　　Contribution of 13,000 CZK towards vacation every year

　　Above-average financial compensation, regularly increasing

　　Contribution to pension or life insurance

　　Cafeteria directly on the premises with subsidized meals

　　Bonus for referring a new employee, loyalty bonus, relocation bonus

　　Flexible working hours

　　T-mobile employee program (discounted calls for family members as well)

　　Group and individual language courses

　　Scholar Program, support for education at all levels

　　Vitamin packages

　　Company phone and laptop

　　Opportunity for internships and future career growth with us

　　And many other benefits, such as Multisport card, free flu vaccination, company events, ice cream days in the summer, Christmas gifts, and more.

　　Requirements

　　We are looking for people with passion for innovation, who are creative, proactive and have analytical thinking. If this is you, get in touch!

　　As a minimum you must have:

　　User knowledge of Excel & Word

　　English and Czech language (use on daily basis)

　　Understanding of the production processes

　　Analytical, Communicative, able to Mediate, Root Cause analysis and Problem Solving

　　Willingness to travel

　　Although not necessary, it would be nice if you have:

　　Degree in Technical/Engineering Field

　　Project Management

　　SAP, Power BI

　　Formalized ISO 9001 Auditor Training

　　Formalized Quality tools Training & Problem-Solving Training

　　Reading of technical documentation

　　Responsibilities

　　As a Quality Analyst, you’ll be responsible for:

　　Responsible for quality projects for continuous improvement

　　Responsible for quality support for Sales, Engineering, Supply Chain, Factory, Solutions,

　　Responsible for processing, maintaining, and improving the Call Center and Warranty Database including training and interface with users

　　Responsible for problem scoping, root cause analysis and planning and implementation of actions for improvement

　　Responsible for supporting the resolution and arbitration of quality issues together with cross functional team

　　Responsible for data collection, consolidation, processing and analysis of Quality Metrics and other ad-hoc Reports

　　Responsible for follow up and data accuracy

　　Responsible for creation, review, and control of quality documents

　　Our commitment to you

　　Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

　　Join us and make a difference. Apply Now!

　　Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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