[Coordinate and supervise activities of associates and volunteer group[catering and event bookings by maintaining regular contact with members. Schedule and conduct candidate interviews and hire based on the consistent message and goal of the team. Focus on training associates on company policies and procedures to ensure quality associate performance and customer service. Review work procedures and operational problems to determine ways to improve service, performance, or safety. Investigate and resolve complaints regarding food quality, service. Ensure compliance with federal, state, and local regulations regarding alcohol, sanitation, payroll, and employment. Verify sales reporting and Cash handling and prepare various cost and operational reports as required. Work appropriately to keep all locations clean, neat, and organized at all times. Build relationships with meeting planners, corporate contacts, and local businesses to meet department and property revenue goals. Secure clients and guests at the property. Produce budget proposals to meet sales department goals. Maintain positive client and guest relations and be their point of contact for event inquiries. Provide and administer an effective system for cash handling and maintenance of inventory.

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