Role Purpose

　　Drive product related Quality & Excellence (Q&E) initiatives and implement best practices. Provide expert guidance to senior leaders, mentor quality teams and lead the definition, development and implementation of innovative quality solutions. Guide and support customer expectations with regards to escalations, customer audits and customer updates.

　　 Key Responsibilities:

　　Program management: Manages product related Quality & Excellence programs with a need to integrate knowledge or competence domains across the organization. Develops Q&E solutions to systemic challenges that have a highly ambiguous nature across Manufacturing, Development and Source & Procure. Projects involve innovative and heterogeneous topics, that have short, mid- and long term and strategic impact. Requires deep professional Q&E knowledge and good understanding of ASML business and interdependencies.Process Improvement: Drive product & process improvements through process (re)-designs and optimizations. Sets the direction for process transformation, integrating quality improvement as a core organizational principle. Redefines standards and position the organization as a leader in quality excellence.Cross-collaboration: Be the bridge between executive leadership and various (Quality)-departments and professionals, leveraging their expertise to guide business-unit wide quality initiatives. Influencing beyond organizational boundaries, shaping BU Q&E standards through collaborative partnerships.Transformational impact: Implement the Living Quality & Excellence culture by enabling employees to own quality and creating a safe environment where employees can speak-up on Q&E topics. Actively promote/use of the Q&E Reward & Recognition program and Q&E Communication Strategy.Customer expectation: Manages the customer expectations with respect to Q&E at Business Unit (BU) level, guiding senior leadership in aligning quality initiatives with customer needs. Drive initiatives that establish the organization as a trusted partner, shaping mid- and long-term customer relationships through exceptional quality experiences.Planning & Complexity: Different products, cross-departments and geographies, suppliers, Development & Engineering (D&E), senior stakeholders, customer interaction, functional leadership of the site/region.People Management: Leads a virtual, multi-functional, cross-sector team of >5 Full-Time Employees

　　 Experience:

　　10+ years of experience in leading Q&E improvement- & transformation projects in complex organizations5+ years of experience in interaction within an operational site (e.g. factory) and with end customersRecognized as expert on quality, continuous improvement and Six Sigma/LEAN conceptsExperienced in change managementAble to position Quality & Excellence as a key business performance driverInvestigates opportunities to improve; actively informs and involves others in changing processes

　　 Core Competencies:

　　Ability to lead project teams in expertise domains (Development & Engineering, Sourcing & Procurement, Planning & Delivery, Global Manufacturing, Customer Support) without authorityStrong stakeholder management skillsOrganizational savvy: understands where initiatives are deployed and how to align these with own deliverables

　　 Functional Competencies:

　　Broad understanding of Quality & Excellence concepts, methods and impactGood understanding of the ASML product portfolio, internal organization, processes and customer quality needs."