The Information Integration Dept is a regional team under the AACC operations umbrella. This fast paced department, as a whole, is responsible for the creation, maintenance and upkeep of Script/Protocol content, alignment with booking functionality and instructional elements for 69 Northern California facilities and 7 classifications, (MED, PED, GYN, OPT, OCC, MHL, TRV) that are used in KPATHS by AACC Teleservice Reps and Advice Nurses to direct how calls from members are managed to ensure the appropriate disposition is reached based on the caller’s symptoms/needs (ie. book appt, send message, provide information, provide advice, etc).

Job Summary:

Works on components of projects with oversight from project managers. Sets up and maintains project elements and assists in requesting internal resources to support project activities. Supports the management and mitigation of project risks by assisting in the analysis/identification of project trigger events. Provides support to project personnel by regularly communicating with project team members and working closely with key stakeholders.

Essential Responsibilities:

Pursues effective relationships with others by sharing information with coworkers and members. Listens to and addresses performance feedback. Pursues self-development; acknowledges strengths and weaknesses, and takes action. Adapts to and learns from change, challenges, and feedback. Responds to the needs of others to support a business outcome.

Completes routine work assignments by following procedures and policies and using data, and resources with oversight and management. Collaborates with others to address business problems; escalates issues or risks as appropriate; communicates progress and information. Adheres to established priorities, deadlines, and expectations. Identifies and speaks up for improvement opportunities.

Works on components of projects with oversight from project managers. Assists with the development and maintenance of project plans under the direction of others. Assists with project financials by gathering and tracking key data points. Completes the assigned tasks on the project plan and demonstrates understanding of project performance. Assists with project activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the project. Assists with resource allocation, scheduling and task assignments.

Assists in requesting internal resources to support completion of project activities.

Supports the management and mitigation of project risks by assisting in the analysis and identification of trigger events.

Supports policy and procedure adherence of project plans by following KP, departmental, and/or business line policies and procedures.

Provides ongoing support to project personnel by regularly communicating with project team members to ensure schedule data and changes are accurately interpreted and accounted for. Works closely with key stakeholders. Provides real-time updates to project managers regarding scheduling conflicts and budget disparities.

Minimum Qualifications:

At least 60 credits towards a Bachelors degree from an accredited college or university OR Minimum one (1) years experience in project planning and coordination.

Additional Requirements:

Knowledge, Skills, and Abilities (KSAs): Service Focus

COMPANY: KAISER

TITLE: Project Manager I

LOCATION: Pleasanton, California

REQNUMBER: 1313401

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.