Staples is business to business. You’re what binds us together.

　　Our marketing team is charged with an important task – sharing our Staples story. We use customer data and analytics to help us understand and improve our customers’ experiences, drive customer retention, and encourage brand loyalty. Our team is diverse, with skillsets and responsibilities ranging from graphic design, content creation and performance marketing to internal communications and loyalty & rewards programs. We work together to provide expertise and guidance, so that the Staples brand is well represented in all areas.

　　What you’ll be doing:

　　· Partner with Manager, Dotcom Customer Marketing to develop and execute coordinated marketing campaigns targeting customers across customer lifecycle stages to drive growth and retention.

　　· Execute efficiently and effectively on all customer communication campaigns primarily email, SMS and direct mail.

　　· Communicate internally and externally and collaborate in all stages from planning to campaign deployment.

　　· Escalate issues that could impact timelines, dependencies and/or budget.

　　· Coordinate across multiple projects and prioritize appropriately.

　　· Maintain all schedules, process and procedures associated with campaign execution (data, creative, operations, etc.)

　　· Draft creative briefs for creative team, collect and provide feedback, proof all materials prior to deployment, and give final approval.

　　· Leverage program metrics, customer-level data & research to measure program effectiveness and to continuously improve campaign.

　　What you bring to the table:

　　· Detail oriented, highly organized individual with strong project management skills

　　· Strong communication skills, both oral and written

　　· Ability to work well independently and within a team setting including across multiple internal teams

　　Qualifications :

　　What’s needed- Basic Qualifications

　　2+ years of related work experienceWhat’s needed- Preferred Qualifications

　　Proficiency in MS Office applications, specifically MS Excel, PowerPoint, Word, and Outlook

　　Experience managing multiple projects and deadlines at one time while adjusting quickly to changing priorities and campaign timelines

　　Background in customer lifecycle marketing and program execution within a test/learn framework preferred

　　Prior experience in marketing

　　We Offer :

　　Inclusive culture with associate-led Business Resource Groups

　　Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)

　　Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits (https://careers.staples.com/Staples-Life/Benefits)

　　Interested in joining the team? Check out our perks and benefits !

　　Staples believes Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.