Eaton's ES AMER PCS CA division is currently seeking a Project Coordinator. This role is located in Toronto, Canada.

　　Own the order to cash cycle for single phase and three-phase Uninterruptable Power Supply (UPS) products and projects. Act as the single point of contact for customers post order to ensure a superb customer experience that results in repeat business. Coordinate with internal resources (Sales, Application Engineering, Finance, Logistics, Service) to accurately maintain project files. Total order management responsibility up to $15 million.

　　What you'll do:

　　Works closely with inside sales personnel, application engineering, channel and regional managers to book orders and transition customers from sales to post-order supportCommunicates directly with the outside sales, independent sales agencies, distributors, contractors, engineers and end users to ensure spec drawings, sign offs, releases and deliveries are maintained as neededBuilds and maintains excellent working relationships with sales agencies and distributorsAdvises customers on use and application of standard products and refers more technical inquiries to appropriate personnelAccurately processes all customer Orders (received via phone, fax or electronically from manufacturers' reps, distributors, OEM's & internal sales personnel), Return Material Authorizations and credit requestsCoordinates and communicates effectively with Purchasing, marketing, engineering, field sales, and other internal departments to ensure accurate, on-time delivery of project commitmentsProvides input and changes to finance for revenue and margin forecastResponsible for ensuring issues are escalated to managers for prompt investigation and action as requiredCommunicates and submits in a timely manner, purchase requisitions to purchasing. Provides supporting documentation (quotes, emails) for non- standard product, pre-ordered product and maintain stocked single phase product levels.Works with Project Management and Service to complete factory testing, Canadian Standards Association (CSA) requirements, fulfill all project documentation requirements such as Operation and Maintenance Manuals, Spare Parts Lists and As-Built drawings in a timely mannerResponds promptly to requests for quote, pricing adders/deducts for product changesManages multiple project orders and prioritize time and tasks effectively to serve Eaton's customers

　　Qualifications:

　　Basic Qualifications:

　　Minimum of 2 years of experience in customer service or call center environmentEngineering Technology Diploma or a University Degree in Engineering from an accredited institution Must be legally eligible to work in Canada without company sponsorship now and in the futureNo relocation provided. Candidates must reside within 80 km of Toronto, ON to be considered

　　Preferred Qualifications:

　　Preference to bilingual (English/French)Minimum of 2 years in a Project Management discipline

　　Skills:

　　Strong computer skills with Excel, Word, PowerPoint, Outlook, and the Internet Candidate may be required to work flex hours to accommodate national requirementsAbility to leverage internal resources to promote customer solutionsExceptional written and verbal communications skillsPrevious experience working in a fast-paced office environmentExtensive high-volume keyboarding on a daily basis

　　We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.