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Program Aide
Program Aide-March 2024
Albany
Mar 28, 2026
About Program Aide

  Agency People With Developmental Disabilities, Office for

  Title Program Aide

  Occupational Category Clerical, Secretarial, Office Aide

  Salary Grade 13

  Bargaining Unit ASU - Administrative Services Unit (CSEA)

  Salary Range From $50347 to $61330 Annually

  Employment Type Full-Time

  Appointment Type Permanent

  Jurisdictional Class Competitive Class

  Travel Percentage 0%

  Workweek Mon-Fri

  Hours Per Week 37.5

  Workday

  From 9 AM

  To 5 PM

  Flextime allowed? No

  Mandatory overtime? No

  Compressed workweek allowed? No

  Telecommuting allowed? Yes

  County New York

  Street Address 44 Holland Ave

  City Albany

  State NY

  Zip Code 12208

  Minimum Qualifications Eligible ListCandidates must be reachable for appointment on Current Civil Service Eligible List for this title. OR TransferCandidates must have one year of permanent competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades. OR ProvisionalThe Civil Service promotional examination for this title was held on January 13, 2024. To be eligible for a provisional appointment, candidates must have one year of permanent competitive or 55-b/55-c service in an office assistant, clerical, keyboarding, or paraprofessional* title allocated to Grade 6 or higher and must have taken this examination. Candidates who have not passed the examination or do not achieve a reachable score on the resulting eligible list may not be retained in this position. *Only paraprofessional titles in an office environment will be considered qualifying. To view a list of qualifying titles visit: https://www.cs.ny.gov/examannouncements/announcements/00528qualifying.cfm

  Duties Description The Office for People With Developmental Disabilities (OPWDD) Division of Statewide Services is seeking a Program Aide. The Program Aide will primarily support the Bureau of Intensive Treatment Services (BITS) within the Division of Statewide Services. The role will be responsible for providing program support to the Bureau Director. The Program Aide will complete clerical tasks for Statewide Admissions and Statewide Forensic Advisory Committees (SAC and SFAC), provide program support to clinicians and agency administrators who develop and/or disseminate guidance documents and memorandums related to service delivery, monitor and track court orders to ensure they are responded to in a timely manner, and organize information from individuals' records. In this position the Program Aide may use both database and an electronic health record to store documentation that will be available for clinicians to efficiently review. The Program Aide is also responsible for coordinating and scheduling both in-person and remote meetings and should be familiar with WebEx, Microsoft Teams and Zoom platforms. The Program Aide tasks will be used to support BITS and various bureaus within the division, and some tasks will be shared among support staff. This position will also be responsive to division priorities and so may complete assignments as needed by other bureaus or directors within the Division of Statewide Services. There is an expectation of coordination with other support staff within the division to assure unit operations are maintained. Other specific duties may also include:• Provide program support to clinicians and agency administrators who develop and/or disseminate guidance documents and memorandums related to service delivery.• Organize information from individuals' records through a database to ensure documentation is available for clinicians to efficiently review. • Complete SFS travel expense reports; create and approve on behalf of supervisors as well as assist in arranging travel.• Perform general administrative functions (answering phones, filing, correspondence, maintain calendars, order supplies, onboarding of new staff).• Support research activities and extensive scheduling of activities and staff at executive leadership levels.• Complete other tasks, assignments, and participate in work groups as requested by supervisor in support of the division's tasks and functions. The Program Aide supports staff working throughout the Statewide Services unit and staff working within the Division by providing program support to the division Director of Statewide Services and bureaus functioning under that title including Bureau of Nursing and Health Services, Bureau of Behavioral Services, Bureau of Assessment Oversight and Coordination, Bureau of Intensive Treatment Services and the Bureau of Statewide Clinical Programs.• Train other support staff as needed.• Telecommuting to be discussed at interview. LinkedIn: https://www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all#LI-EF1

  Additional Comments • The Office for People With Developmental Disabilities (OPWDD) and it's Division of Statewide Services is committed to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with adiverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture, and is a key part of our successes. As we continuously recruit people for ourteam, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume/cover letter.• In order to be eligible for appointment and to maintain employment, you cannot be listed as an excluded individual or entity on any of the Federal and/or State Medicaid and Medicare exclusion lists (or excluded from any other Federal or Federally assisted program). If you are appointed and subsequently listed as an excluded individual or entity on any of these lists (or excluded from any other Federal or Federally assisted program), you may be terminated from your employment.• OPWDD is an Equal Opportunity/Affirmative Action Employer.

  Some positions may require additional credentials or a background check to verify your identity.

  Name Erica Fox

  Telephone 518-473-4785

  Fax 518-474-9902

  Email Address [email protected]

  Address

  Street 44 Holland Ave

  City Albany

  State NY

  Zip Code 12208

  Notes on Applying Please submit a cover letter and resume as an attached PDF or Word document by 2/6/2024. Please reference the EOA #2024-024 in all correspondence.

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