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Product Support Specialist
Product Support Specialist-March 2024
Braintree
Mar 29, 2026
About Product Support Specialist

  Description

  Client has a robust camp they run in the summer. It’s a general summer camp for children - Summer camp, theater program, arts and crafts, sports, games, learning and other activities. For more information, please click this link. It’s a big revenue generator for the school, upwards of 2 million in revenue. The Software/Program support admin is going on a long-term leave, and they need someone to step into this role. The contractor will be reporting to the Director of Summer Programs. They will be able to cross train with the current person in the seat before they go on leave in Mid/Late February. They use CampBrain software and database for this summer programs. Camp Brain is a software for onboarding users, managing the camp, attendance, billing, hiring, staffing the camp, counselors, parental logins. The administrative person was managing CampBrain. Need a contractor to help manage Camp Brain software, enter camper and parent information, fielding calls from parents, troubleshooting minor issues, organizing the data in CampBrain, supporting counselor’s CampBrain questions, entering payment and personal information, updating reports, etc. Most of this work is done in the office behind the computer and a phone call. Ideally they want someone who has CampBrain experience so they don’t have to train. If there is a similar camp/activity event management software, that might work as well, but please specify which one! Summer Camp or other childhood camp administrative experience is also a must have. 25 – 30 hours per week, January through August. They will be able to keep this person busy for all Spring until the summer, and through the entire camp itself. Might turn into an FTE position down the road.

  Requirements

  Top Skills

  CampBrain (or other camp/activity software)

  Experience doing Admin work at a summer camp

  Light data entry

  Phone support

  Technology Doesn't Change the World, People Do.®

  Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

  Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

  All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

  © 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .

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