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Product Owner – ServiceNow
Product Owner – ServiceNow-February 2024
Gurgaon
Feb 27, 2026
About Product Owner – ServiceNow

About the Role:

Grade Level (for internal use):

10

SP Global – Corporate

About the Role : Product Owner ServiceNow

The Team : Our Service Enablement team specializes in ServiceNow, CMDB, and PagerDuty, developing and managing products that empower Divisions Functions to operate efficiently. We pride ourselves on transparent engagement, seamless delivery, and continuous innovation. Join us as a Product Owner and be part of a dynamic team that values collaboration, excellence, and transformative solutions.

Responsibilities and Impact :

Create, prioritize, and maintain the product backlog, providing the engineering team with a clear understanding of the vision, features, and acceptance criteria for individual stories.

Engage with stakeholders to understand business needs and translate them into a well-defined product roadmap, ensuring alignment with organizational goals.

Partner with UX/UI design experts and research colleagues to develop user-centric features that enhance the overall user experience

Opportunity to lead and shape a critical product within ServiceNow, with significant potential for professional growth and development.

Promote a collaborative and inclusive environment within the team, encouraging open communication and teamwork

What We’re Looking For:

Basic Required Qualifications:

Fundamental understanding of ServiceNow architecture including its modules and core capabilities

knowledge of service catalogue module, including functional knowledge if how to create, manage, categorize catalogue items.

Awareness of UX best practices to ensure a user-friendly Service Catalogue interface.

Competence in translating business requirements into technical specifications and communicating effectively with stakeholders at various levels.

Clear and concise verbal and written communication to convey the product vision, requirements, and updates to stakeholders and team members.

Active listening to understand stakeholder needs and feedback.

Additional Preferred Qualifications :

SAFe Product Owner/Product Manager (POPM) certification,

ServiceNow certifications such as Certified System Administrator (CSA)

Return to Work : Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At SP Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At SP Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at SP Global.

Our benefits include:

Health Wellness: Health care coverage designed for the mind and body.

Flexible Downtime: Generous time off helps keep you energized for your time on.

Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

Family Friendly Perks: It’s not just about you. SP Global has perks for your partners and little ones, too, with some best-in class benefits for families.

Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at SP Global:

At SP Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.

Equal Opportunity Employer

SP Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to:  [email protected]  and your request will be forwarded to the appropriate person. 

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf   describes discrimination protections under federal law.

202 - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group)

Job ID: 303876

Posted On: 2024-07-15

Location: Hyderabad, Telangana, India

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