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Product Owner - Case Management
Product Owner - Case Management-March 2024
Eagan
Mar 29, 2026
About Product Owner - Case Management

  About Blue Cross Blue Cross and Blue Shield of Minnesota is one of the most recognized and trusted health care brands in the world with 2.5 million members. We're committed to reinventing health care to improve health for our members and the community. We hope you'll join us. Blue Cross Blue Shield of Minnesota is hiring a Product Owner supporting a segment of the Clinical Product Portfolio. The role will be responsible for defining the product vision and manage the product delivery process.Product Owners partner with product management and stakeholders to translate product strategy into detailed product vision. As a Product Owner, you should have the ability to plan and manage the development product from start to finish, and ensure that the product(s) meet the customer's needs.The Product Owner partners with an agile delivery team & stakeholders to foster an environment of continuous delivery and improvement.Continuous improvement focusing in on four key areas: Organizational Effectiveness (Engaged Teams), Customer Value (Building the right things), Quality (Working Product) and Team Effectiveness (Deliver Predictably). Ultimately, a top-notch Product Owner will be results driven and have excellent organizational, leadership, and key thought leader for our stakeholders/customers. A successful candidate will have at least 3+ years of Product Ownership and/or Product Management experience, with a background in Clinical and/or Case Management. This role is hybrid role based out of Eagan, MN A Day in the Life: Serves as the "voice of the product" and therefore is the liaison between the business and the Scrum Teams; translating features into user stories within a teams backlog and managing, ranking and prioritizing this backlog so that it is reflective of stakeholder requirements and priorities. Final signoff and acceptance responsibility for user stories/features and backlog items. Collaborate with team(s) and Stakeholder(s) to discover and deliver the best solution to the market problem(s) presented by the Product Manager (business). Works with the business to understand coordinate ranking and prioritize business needs and plan solutions to ensure that each release provides business value to end users sales and marketing. Manage the solution concept development process to ensure the product team understand the direction and vision. Create and maintain backlog ownership of work through the product life cycle. Utilize best practices to create user stories/backlog items and their acceptance criteria. Help provide input into business cases and translate into product backlog stories/items. Serve as the Product Management (business) proxy and decision point to represent the stakeholders. Reviews and accepts/rejects results both during a Sprint and in the Sprint review. Attends sprint ceremonies and is available to team during the sprint for clarifications and acceptance of user stories. Capture and prioritize issues or incidents for the team backlog. Presents work to team from Team Backlog during Sprint Planning for acceptance by the Team in a Sprint, negotiates Sprint goals with the Team. Encourages innovation and experimentation on teams to drive team engagement. Generally, Product Owner will have accountability of larger cross functional product(s).Number of products, product size, revenue impacts and/or complexity are all considerations in performance. Required Skills & Experiences: 3+ years of Product Ownership and/or Product Managment experience. All relevant experience including work, education, transferable skills, and military experience will be considered. Experience with writing user stories and experience implementing Agile methodologies Experience developing short term and long term roadmaps Work with stakeholder(s) to establish Product Outcomes goals and track progress Able to lead: user story mapping, journey mapping and stakeholder canvas exercises Demonstrated presentation skills with leadership and key stakehold rs Experience conducting current state vs future state mapping and delivering upon identified product gaps Strong analytical, organizational, and problem solving skills Experience interacting confidently with key stakeholders, as a subject matter expert and comfortable with influencing decision-making Excellent written, oral, presentation and interpersonal communication skills with the proven ability to negotiate expectations between multiple parties Experience in program management and process improvement with high level of execution focus preferred. Nice to Have: Bachelor's degree in a related field Clinical or Healthcare experience Experience as an Agile/JIRA product owner Experience working in the managed care/healthcare insurance industry One of the following certifications: Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner(PSPO), SAFe PM/PO or LeSS Make A Difference Blue Cross is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, gender expression, or any other legally protected characteristic. Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]. All roles require a high school diploma (or equivalency) and legal authorization to work in the U.S. Blue Cross and Blue Shield of Minnesota and Blue Plus are nonprofit independent licensees of the Blue Cross and Blue Shield Association. Blue Cross and Blue Shield of Minnesota is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.

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