The Role
Works closely with Product Managers/Leaders to stay connected to the needs of the users in order to enable them to articulate the business scenarios
Plan and create an informed roadmap together with Product Managers/Leaders
As a key member of a scrum team(s), responsible for continuously grooming the backlog and working directly with other Product Owners, Engineering, QA, and the program team to facilitate software development and remove roadblocks
Prioritizes Release backlog and Sprint backlog to ensure stories are ordered in a logical manner, incorporating feedback from Engineering and Product Managers, taking into consideration dependencies and incremental development goals
Participate in all sprint ceremonies, and lead grooming/backlog refinement meetings
Triage bugs during development, and answers inquiries during production support
Communicates the technical needs of end users, conducts initial requirement walk-throughs with scrum teams,
Works with Business Analyst to clarify the intent of product backlog items on a daily basis through each sprint, works directly with all members of the Scrum Team with close consideration of cross-domain topics
Proactively makes decisions on behalf of the Product Managers to unblock Scrum Teams
Escalates questions or issues to Product Managers and PMO as needed
Performs/Leads User Acceptance Testing (UAT), where applicable
Works directly with Business Analysts to distribute work as needed
Responsible for the success of the release
Problem articulation – no solutioning or implementation – use the teams to help with defining solutions through collaboration
Use trusted methods – Story mapping, user stories, acceptance criteria, process workflows
The individual in this role will have the opportunity to gain a large breadth of knowledge by working with experts in the fields of talent management, work and rewards, compensation, employee engagement, workforce analytics, etc. Our Product Owners are empowered to make key product decisions using their research and understanding of the industry to build best in class solutions.
The Requirements
5+ years of experience in product development activities
At least 3 years experience in the Product Owner role
Requires strong product discovery, business analysis, requirements gathering, webpage workflow, and writing skills
Experience working in Agile Development environment
Skilled at working with stakeholders to drive decision points and resolutions
Self-starter and curious attitude with ability to work well within ambiguity
Adeptness at learning new technology and tools
Detail orientated, strong analytical thinker, capable of making key decisions based on solid research and knowledge of the industry
Demonstrated ability to dig deep, and yet be able to multi-task and work on virtual teams
Process driven with ability to modify approach
Excellent time management and ability to meet deadlines
Ability to work effectively as an independent contributor or as part of a broader team
BS / BA degree or relevant experience
Verifiable high-competency when it comes to stakeholder management, capable of challenging the norm and driving discussions focused on clear problem understanding as well as possible solutions
Experience in ensuring teams uphold the highest standards and effectiveness in delivering product roadmap and vision
Demonstrated ability to work on virtual global teams, helping navigate the challenges being a global team. Promoting the vision of being ‘ONE TEAM’ for all global resources
Possess high emotional intelligence, self-awareness, empathy and motivating colleagues is required
Excellent verbal and writing skills, including the ability to effectively communicate to non-technical and technical team members and leaders
Proactively provide status on team successes, challenges and continuous improvement initiatives
Strong work ethic is a must
Experience working on both new enhancement and maintenance software development projects
Experience working with collaboration and issue tracking tools such as Confluence and JIRA
WTW is an Equal Opportunity Employer