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Product Manager-Software
Product Manager-Software-June 2024
Virtual
Jun 25, 2025
About Product Manager-Software

  This Product Manager will partner with Global and NA Marketing, NA Sales, Scientific & Clinical Affairs and other cross-functional leads. This role requires an understanding of market and customer segmentation, expertise in commercial execution, and ability to assess gaps and/or pain points to propose software products and/or portfolio changes and enhancements.

  The Product Manager will have direct responsibility for assigned software products, while collaborating with other team members to demonstrate the value of the complete franchise portfolio to all customer key stakeholders and decision makers.

  Primary Duties

  Define the software product strategy and roadmap within the assigned product line(s), including product launches, product revisions and end-of-life timelines and efforts.

  Collaborate with Global and Regional Marketing on software portfolio development and rationalization, product health, and product life cycle management strategies.

  Collaborates with marketing lead for Center of Excellence and Center of Reference sites and captures ‘voice of customer’ for potential software innovation opportunities.

  Understand the competitive landscape across the software landscape and identifying key differentiators of the portfolio.

  Deliver a monthly revenue and demand forecast.

  Understands Voice of Sales (VOS), Voice of Customer (VOC) and supports sales and operations planning (S&OP) and align all functions of the organization to ensure customer service levels and reduced lead times.

  Responsible for achieving goals, timelines and overcome any tactical issues that arise that are within the scope of marketing.

  Work closely with all marketing teams to ensure portfolio synergies and alignment on go to market strategies.

  Support the development and execution of strategic and tactical marketing plans across the franchise portfolio and coordinate the U.S. launch of product updates and upgrades including pricing, positioning, targeting, promotion, sales education & customer rollout.

  Brief and train the sales and technical teams at routine meetings, along with performing product demonstrations to customers.

  Complies with company quality management systems, policies and procedures.

  Assist in the RFP process.

  Additional duties/responsibilities according to business needs.

  Sr level 7+ relevant multifunctional commercial experience product management/marketing/sales experience. Software experience in CDSS, LIS, EHR or diagnostics IVD preferred.

  Knowledge, Skills, Abilities

  Knowledge of software development techniques such as Agile, Waterfall, etc

  Development or support of CDSS, LIS or EHR software solutions

  Results oriented; ability to design scalable solutions to address business questions and/or challenges; self-motivated and organized to successfully complete high-quality work projects on time; attentive to detail.

  Ability to work across business lines and partner with various stakeholders to build consensus and achieve business results.

  Strong customer-facing skills from needs identification to delivering executive business case presentation.

  Ability to lead and effectively collaborate across multiple marketing and sales organizations.

  Strong analytical skills, with proven track record of creativity in problem solving and customer needs resolution.

  Process oriented to seek details and data to quantify impact of continuous improvement for customer operational performance.

  Experience in a matrix organization and the ability to influence beyond lines of direct control.

  The position that will require up to 30% of travel, including trade show support, customer visits, vendor management and internal meetings.

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