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Product Analyst
Product Analyst-March 2024
Nashville
Mar 28, 2026
About Product Analyst

  Description

  Introduction

  Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Product Analyst with HCA Healthcare you can be a part of an organization that is devoted to giving back!

  Benefits

  HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

  Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

  Free counseling services and resources for emotional, physical and financial wellbeing

  401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

  Employee Stock Purchase Plan with 10% off HCA Healthcare stock

  Family support through fertility and family building benefits with Progyny and adoption assistance.

  Referral services for child, elder and pet care, home and auto repair, event planning and more

  Consumer discounts through Abenity and Consumer Discounts

  Retirement readiness, rollover assistance services and preferred banking partnerships

  Education assistance (tuition, student loan, certification support, dependent scholarships)

  Colleague recognition program

  Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

  Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

  Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

  Note: Eligibility for benefits may vary by location.

  Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Healthcare family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Product Analyst to help us reach our goals. Unlock your potential!

  Job Summary and Qualifications

  HCA Healthcare ITG (http://www.youtube.com/watch?v=-pa0b3zlbNc)

  Job Summary:

  Product Analyst focused on providing subject matter expertise on the Care Management product suite including functionality and utilization, collaborating with project teams and business partners to meet IT&S project objectives. This position will provide leadership to other analysts and technical teams to ensure successful delivery of the product initiatives according to the HCA Care Management objectives.

  The successful candidate will have excellent verbal and written communication skills, the ability to establish effective working relationships and manage multiple priorities. This includes discussions and collaborating with other project team members to design functional product details and changes, identify and escalate project issues, and ultimately ensure product requirements are met.

  The candidate will provide hands-on expertise to independently resolve service delivery or functionality issues with the products, frequently communicating with project team members, support resources, other supporting external vendors, and end users. This position requires a strong working knowledge on how the clinical resources utilize the product, by maintaining strong relationships with business partners and product users.

  The ideal candidate for this position has an IT product development background with well-developed communication skills. Oncology product development and MEDITECH experience is a plus.

  General Responsibilities:

  Identify product gaps and leads enhancement efforts

  Lead the creation of standardized programmatic reports for the enterprise

  Lead the enterprise support to the Sarah Cannon Clinical community including configuration, testing, and training

  Work closely with each program to ensure software usage optimization

  Develops and identifies potential operational changes to streamline operations and enhance service delivery

  Assist with new interface coordination per the deployment schedule and assist with future integration strategies to support the service lines

  Provide tier 2 customer support to the end users

  Ability to multi task, given various task assignments, assisting management in prioritization of tasks

  Take ownership of responsibilities, working individually or with teams to accomplish goals

  Works with all departments throughout the product delivery cycle to ensure project dates are met and ensure timely completion of Product Analyst deliverables

  Perform other duties as assigned.

  Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”.

  Education, Experience and Certifications:

  Bachelor’s Degree – Preferred

  1+ year(s) of experience on increasingly challenging projects in business with a proven delivery track record.

  Professional demeanor and positive attitude; customer service orientation.

  Excellent communication and inter-personal skills.

  Ability to learn, understand, and apply new technologies, methods, and processes.

  Working knowledge of scrum and agile project delivery methodologies.

  Demonstrated advance subject matter experience of a service line application

  A background working with a fast paced, results oriented environment.

  Scrum certification preferred

  Agile certification preferred

  Physical Demands/Working Conditions

  Hybrid work schedule (2 days in office) in Nashville, TN – Must be local or willing to relocateHCA Healthcare’s Information Technology Group (ITG) delivers healthcare IT products and services to HCA Healthcare's portfolio of business and partners, including Parallon, HealthTrust and Sarah Cannon.

  For decades, ITG has been a pioneer in the industry, leading the transformation of healthcare into a new era of quality and connectivity. ITG relies on the breadth of the organization and depth of technical expertise to advance and enhance today’s healthcare and to enable our physicians and clinicians to provide world-class, innovative care for patients.

  ITG employees rally around the noble cause of transforming healthcare through technology and find inspiration in the meaningful work they do—creating a culture that follows our mission statement which begins by saying “above all else we are committed to the care and improvement of human life.”

  If you want a career in technology and have a heart for healthcare, apply your expertise to a mission that matters.

  HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

  "There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

  HCA Healthcare Co-Founder

  Be a part of an organization that invests in you! We are reviewing applications for our Product Analyst opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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