Print Service Technician

　　Richmond, VA

　　Onsite

　　Contract

　　$18.4/hr - $21/hr

　　Our client is looking for a Print Service Technician for a 3-month contract in McLean, VA 22102.

　　Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

　　Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

　　Contract Duration: 3 months

　　Required Skills & Experience

　　2+ years of printer support experience

　　Printer knowledge/ troubleshooting and customer support experience

　　Excellent technical troubleshooting and customer service skills

　　CompTIA A What You Will Be Doing

　　Serves as the primary KDC (Key Device Contact) supporting and coordinating activities with the client’s Managed Print Services (MPS) team.

　　Responsible for visiting each printer within the offices supported on a daily basis to determine needs of the printers (toner, errors, maintenance, etc.).

　　Inventory printers and supplies, IP assignments, managing tickets in Service Now/Service Insight, work with onsite facilities management.

　　Resolve printer technical issues onsite and/or remote diagnostics, updating printer admin passwords and providing move, add, and delete (MACD) services as requested. This also includes physical movement of desktop printer models when an office change is required.

　　Printer installation services to include:

　　Unbox the printer, configure the hardware, and do a Power On Self-Test (POST)

　　Attach the printer to clients; network connection and configure the printers IP address

　　Run the vendor-supplied trouble shooting procedures if there are any error messages

　　Update the Service Request and mark as complete if successful or after any open incidents are closed.

　　Projects and other duties assigned by MPS management team.

　　You will receive the following benefits:

　　Medical Insurance - Four medical plans to choose from for you and your family

　　Dental & Orthodontia Benefits

　　Vision Benefits

　　Health Savings Account (HSA)

　　Health and Dependent Care Flexible Spending Accounts

　　Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

　　Hospital Indemnity Insurance

　　401(k) including match with pre and post-tax options

　　Paid Sick Time Leave

　　Legal and Identity Protection Plans

　　Pre-tax Commuter Benefit

　　529 College Saver Plan

　　Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

　　Posted by: Mark Reyes

　　Motion Recruitment Partners is an Equal Opportunity Employer, including EOE Protected Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment background screening including a criminal check. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.