Job Description

　　An experienced consulting professional who has an understanding of solutions, industry best practices, multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.

　　Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects.

　　5-7 years of experience relevant to this position including 2 years consulting experience preferred. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.

　　Responsibilities

　　Oracle NetSuite is reinventing the engagement model for our growing installed base of valued Customers and Partners. Specifically, the Advanced Customer Support (ACS) offering has been created to provide an umbrella subscription service that ensure functional and technical ERP sustainment to drive continuous NetSuite improvement. ACS goal is to maximize the value of customer Oracle NetSuite investment by optimizing the performance of customer solution to its highest capability on an ongoing basis. This applies to all industries, modules and scale of customer accounts.

　　If you have a passion for helping Customers unlock the potential of their NetSuite investment and in joining a dynamic, fast-paced and highly strategic team, we would like to hear from you!

　　Job Description / Responsibilities:

　　As a trusted advisor, technical consultant, provides technical consulting and managed services including:

　　Optimization of integrations and NetSuite ERP solutions, by scripting, creating bundles and customization of NetSuite accounts

　　Technical requirements discovery and design reviews

　　Data management consultation and guidance

　　Consultative guidance on NetSuite tools and leading practices

　　Periodic technical system reviews to monitor and optimize use of NetSuite

　　Building a long-term relationship with customers from C-level executives to front-line administrators with credibility and confidence to be the trusted ERP advisor

　　Qualifications/Skills:

　　Minimum 2 years of hands-on experience in:

　　Implementation of ERP or CRM projects under technical consultant, administrator or end-user role

　　Working with Cloud providers in issue and escalation management

　　Software development and associated activities within software development life cycles and methodologies

　　Programming Languages (preferred): JavaScript, Java, C#, PHP, Web Services, SOAP, XML REST, Ajax

　　Integrations, Advanced PDF, EFT, SCA, SFTP is a plus

　　Previous experience in SAAS/Cloud companies or in consultancy capacity is proffered

　　Strong analytical and communication skills (written and verbal) and presentation skills

　　To be self-directed and motivated

　　We Offer:

　　Be part of a global dynamic and quickly growing organization

　　Competitive salary and company benefits

　　Long-term partnership, professional growth and career opportunities

　　Job enablement through training, mentoring and shadowing programs