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Principal Associate, International Payroll
Principal Associate, International Payroll-March 2024
Richmond
Mar 19, 2026
ABOUT CAPITAL ONE
We’re working on some bold, transformative things—like changing banking for good. What’s in it for you? A career surrounded by brilliant minds. People from different backgrounds, experiences, and educ
10,000+ employees
Consumer Goods & Services, Financial Services
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About Principal Associate, International Payroll

  Locations: TX - Plano, United States of America, Plano, Texas

  Principal Associate, International Payroll

  As a Principal Associate on the HR Shared Services Payroll team, you'll manage a team of payroll professionals who perform a wide variety of payroll activities using a minute by minute plan (MBM). Those may include updating key transactions into the HR or payroll processing system, processing retroactive payments, calculating final pay, posting and reconciling payroll, correcting errors arising during payroll processing, and conducting audits and preparing reports. This team also works closely with Capital One Associates to answer their pay questions and resolve any issues with a key focus on associate experience. Additionally, in this role, you will apply your problem solving, collaboration and communication skills to lead initiatives to improve our processes and reporting.

  The ideal candidate brings strengths in the following areas:

  Excellent organizational skills with the ability to handle multiple tasks simultaneously, while also delivering timely, error-free workPeople leadership and performance managementSound administrative and management skills in the areas of policy interpretation, procedures, and peopleAbility to effectively manage communications to the team and to senior managementAbility to generate analytic results and operate independently to develop recommendations with very little guidanceThe ability to maintain the highest level of confidentiality and use independent judgment and integrity

  Key Responsibilities:

  Oversight of significant BAU for third - party vendor performance to ensure that things operate in compliance with payroll regulations / regulatory requirements , are well managedRecognize opportunities and recommend process improvements to increase efficiency and ensure qualityPerformance management and leadership of a dedicated team of payroll professionalsStay informed of relevant local regulatory and policies changes, communicating and establishing key changes across teamsWork closely with technical departments to implement process improvements, test system changes, and lead special projects within the payroll departmentEnsure compliance with established payroll policies and procedures as well as federal and state regulations in assigned marketComplete case management, execution of payments, payment research and reconciliations, and ensure International payroll compliance.Identify and investigate discrepancies or anomalies in payroll data and implement corrective actions.Participate in financial audits and provide payroll-related documentation and support as needed.Analyze data to proactively identify risks, trends, and adherence to key performance measures

  Basic Qualifications:

  High School Diploma, GED or equivalent certificationAt least 4 year of experience in Human ResourcesAt least 4 years of experience in operations management or previous garnishments, tax, or payrollAt least 2 years of experience with payroll softwareFluent in SpanishAt least 3 years of experience in People Leadership

  Preferred Qualifications:

  Bachelor's Degree or Military ExperienceADP experienceAt least 6 years of experience in People leadershipExperience processing payroll in MexicoAt least 4 years of experience with payroll softwareAt least 6 years of experience in Human ResourcesAt least 6 years of experience in garnishments, tax, or payrollAt least 6 years of Risk Management, Human Resources or Operational Management experienceProficient in Google Suite

  At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

  Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

  No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

  If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

  For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

  Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

  Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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