Discover. A brighter future.

　　With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

　　Come build your future, while being the reason millions of people find a brighter financial future with Discover.

　　Job Description:

　　At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We’re all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

　　We’re hiring a Principal Site Reliability Engineer in the Card Portfolio group to support Discover Card’s core platform. You’ll interact with product leaders and their teams supporting large-scale systems of record for all Cardholders as you get a chance to build up the SRE practice from the ground up.

　　The SRE function isn’t new across Discover. In Card Portfolio, we historically relied on our engineering teams to play that role when needed. Along the way, we’ve realized that we need to find a leader in this craft to define and execute on the “how”. Moreover, it opens the opportunity for this leader to contribute both internally and externally across the SRE community.

　　Do you want to help us make reliability a product differentiator for our organization?

　　What you’ll do:

　　Oversee the availability, performance, and reliability of our critical services, collaborating closely with product teams

　　Define and implement observability strategies across our product teams

　　Lead investigations into service problems (blameless post-mortems) and surface themes to enhance overall system reliability

　　Partner with teams and provide hands-on training in observability, incident management, and reliability best practices (i.e., defining SLOs, support playbooks, logging standards, etc.)

　　Roll up your sleeves as needed to pair with engineers on troubleshooting, pairing, or code reviews

　　Actively manage, escalate risk and customer-impacting issues to management within the day-to-day role

　　Minimum Qualifications

　　At a minimum, here’s what we need from you:

　　Bachelors – Computer Science or related

　　6+ Years -- Information Technology, (Software) Engineering, or related

　　Internal applicants only: technical proficiency rating of proficient on the Dreyfus engineering scale

　　Preferred Qualifications

　　Bonus Points If You Have:

　　3+ years in an SRE or DevOps role

　　Experience with DevOps tools, processes, and culture

　　Extensive experience leading customer facing systems in a mission critical environment

　　Advanced experience with programming and/or scripting languages (Python, Java, bash)

　　In depth knowledge on application development landscape - Java, Rest API, design patterns and CI/CD.

　　Extensive experience with monitoring and observability tools/technologies (i.e., Grafana, Kibana, Datadog, AppDynamics)

　　#LI-GF1 #Remote

　　Application Deadline:

　　The application window for this position is anticipated to close on Dec-19-2023. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

　　Compensation:

　　The base pay for this position generally ranges between $104,000.00 to $175,600.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

　　Benefits:

　　We also offer a range of benefits and programs based on eligibility. These benefits include:

　　Paid Parental Leave

　　Paid Time Off

　　401(k) Plan

　　Medical, Dental, Vision, & Health Savings Account

　　STD, Life, LTD and AD&D

　　Recognition Program

　　Education Assistance

　　Commuter Benefits

　　Family Support Programs

　　Employee Stock Purchase Plan

　　Learn more at MyDiscoverBenefits.com .

　　What are you waiting for? Apply today!

　　All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

　　Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights) (https://urldefense.com/v3/__https:/www.eeoc.gov/poster__;!!MjXRb4uW6x5k!ABIVgRw0WsyX2wfQC-pKxK3V9X4h1NBUGgjO7EM8PTvp5MNRgpEuVC_jVk0fcn_ISAZjmwkbLuUIrj8mFedCBkyz$)