Portfolio Management Manager

　　Job ID

　　150115

　　Posted

　　11-Jan-2024

　　Service line

　　Advisory Segment

　　Role type

　　Full-time

　　Areas of Interest

　　Capital Markets

　　Location(s)

　　Houston - Texas - United States of America

　　About the role

　　Responsible for overall management of the servicing of multiple portfolios of commercial mortgage loans using fundamental concepts, practices and procedures associated with commercial real estate finance.

　　What you’ll do

　　Responsible for monitoring the performance of assigned loan portfolios.

　　Serves as a primary contact and as an intermediary between master servicers, special servicers, commercial lenders, rating agencies and borrowers.

　　Provides overall customer service to lenders and borrowers.

　　Reviews and prepares recommendations for lender consent items such as leases, loan assumptions and numerous other real estate related issues.

　　Reviews and interprets loan documents and monitors compliance with loan servicing agreements.

　　Manages and reviews monthly Watch list reports and any other lender specific reporting requirements.

　　Participate in conference calls with lenders directing certificate holders and/or special servicers updating them on Watch list loans and other specific investor requests.

　　Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.

　　What you’ll need

　　To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

　　Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　Bachelor's degree from a four-year college or university and 5 years industry experience; or 7-to-10 years related experience; or equivalent combination of education and experience. Knowledge of the commercial loan servicing industry.

　　Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. Ability to respond effectively to sensitive issues.

　　Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.

　　Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.

　　Proficient in Microsoft Suite Products including: Word, Excel, Power Point and Outlook. Experienced in using loan servicing database system (McCracken Strategy preferred).

　　Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.

　　Why CBRE?

　　A culture of respect, integrity, service and excellence crafts our approach to every opportunity!

　　We are guided by the needs of the cities we inhabit, the communities we build and the world we live in!

　　CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

　　NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

　　CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)