The Opportunity

　　Delaware North Gaming is hiring a full-time Player Rewards Supervisor to join our team at Finger Lakes Gaming in Farmington, New York. As a Player Rewards Supervisor, you will be responsible for overseeing operations and ensuring that guest needs are being met in a positive manner.

　　If you are looking for a role offering teamwork, excitement, and career growth, apply now.

　　Pay

　　$19.25 - $19.25 / hour

　　Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

　　Benefits

　　We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

　　Weekly pay

　　Employee assistance program

　　Training and development opportunities

　　Employee discounts

　　Flexible work schedules

　　Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

　　Schedule: Tuesday 2:45p-10:15p; Wednesday-Saturday 3:45p-12:15a

　　Responsibilities

　　Adhere to marketing plans and implement promotions and giveaways as directed

　　Develop logs and maintain an efficient stock of materials necessary

　　Investigate and resolve guest complaints and issues in a timely manner

　　Maintain strict confidential guidelines concerning all guest interactions and records

　　Implement training, evaluation, and scheduling of team members and conduct yearly reviews, goal requirements, and necessary paperwork in a timely manner

　　Qualifications

　　High school diploma or GED required

　　Minimum of 2 years of supervisory experience in the guest service field

　　Experience in casino marketing systems preferred

　　Must be able to obtain a state gaming license

　　Working knowledge of Microsoft Office Suite

　　Physical Requirements

　　Ability to lift up to 30 pounds occasionally

　　Able to stand for up to 8 hours a day

　　Weekends, holidays, and swing shifts may be required

　　Shift Details

　　Evening shift

　　Who We Are

　　Finger Lakes Gaming & Racetrack, owned and operated by Delaware North, features more than 1,500 video gaming machines and brings the thrill of live thoroughbred racing from April to November and year-round simulcast wagering on thoroughbred and harness racing from across the country. Finger Lakes presents various dining options including a large buffet.

　　At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

　　Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.