Description:

　　Hiring Registered Pharmacy Technicians for their call-center. They will be handling a heavy volume of inbound phone calls .

　　The Registered Pharmacy Technician is responsible for various duties related to the receipt, review and verification of patients’ prescriptions. prepping and scanning documents, verifying patient data, submitting prescription orders into pharmacy data system.

　　Verify HIPAA information and maintain confidentiality when speaking to patients and providers

　　Engage in active listening with callers, confirming or clarifying information and diffusing upset patients or providers as needed

　　Work closely with pharmacists and pharmacy teams to ensure patient and provider’s needs are being met in a timely fashion

　　Coordinate with call center Hub program(s) as applicable.

　　Coordinate the order and enter prescriptions based on their degrees of urgency through the pharmacy processing system

　　Maintain a level of professionalism and document within processing systems based on policies and procedures

　　Efficiently enter data and information into pharmacy processing system

　　Prioritize and organize own work to meet agreed upon deadlines

　　Enter prescription orders into pharmacy processing system in an accurate and efficient manner

　　Comply with applicable laws, regulations and policies.

　　Additional Skills & Qualifications:

　　Ideally have 1-2 years of pharmacy work experience.

　　Able to speak Spanish preferred, Experience with non-commercial pharmacy, Strong time management and organizational skills, Adaptability and flexibility, Efficient typing skills.

　　High School Diploma or GED.

　　The technician must hold a Florida Board of Pharmacy Registered Pharmacy Technician license.

　　Diversity, Equity & Inclusion

　　At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

　　Hiring diverse talent

　　Maintaining an inclusive environment through persistent self-reflection

　　Building a culture of care, engagement, and recognition with clear outcomes

　　Ensuring growth opportunities for our people

　　Actalent is an equal opportunity employer.

　　About Actalent

　　Actalent connects passion with purpose. We help visionary companies advance their engineering and science initiatives through access to specialized experts that drive scale, innovation, and speed to market. With a network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences services and workforce solutions brand in 2021.