Pharmaceutical Customer Representative

　　Work for a Fortune 10 company

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　　Introduction

　　A fortune 10 pharmaceutical and medical solutions company in Irving, Texas is seeking call center professionals for an upcoming contract. This position the opportunity to work for one of the biggest pharmaceutical and medical providers in the country.

　　What We're Looking For

　　1+ years of call center experience, preferably in a healthcare, medical or pharmaceutical setting.

　　Prior knowledge of HIPAA regulations desirable

　　Highly organized and professional with excellent internal and external communication skills

　　Proficiency with Microsoft Office a minimum, familiarity with other information management systems highly desirable

　　High school diploma

　　Responsibilities

　　Answer incoming calls and provide solutions to health care providers, patients and other internal customers.

　　Coordinating and scheduling patient initial and refill shipments.

　　Contacting patients and gathering essential information for coordination of shipment of prescription

　　Overseeing scheduling and delivery of medical supplies and equipment

　　Maintaining patient records accurately and completely

　　Following all applicable government regulations including HIPPA and compliance regulations

　　Complete all necessary paperwork forms and records according to policy

　　Hours and Days

　　This position is expected to be fully on-site . Shifts vary: 9:00am-5:30pm, 9:30am to 6:00pm, 10:00am to 6:30 pm or 10:30am to 7:00pm. Shift preferences will be considered but accommodations cannot always be guaranteed.

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.