Secure our Nation, Ignite your Future

　　Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you’ll help protect our national security by providing enterprise IT support for one of our most critical customers in the Intelligence Community.

　　As we embark on a transformational journey with our customer where high operational availability is vital and service excellence is the norm, you will be rewarded with meaningful and purposeful work, shaping the success of a new program, and gaining experiences to advance your career.

　　Currently, ManTech is seeking a motivated, career and customer-oriented Performance Metrics Analyst to support the PMO of a program that supports a variety of customer IT requirements with a focus on providing productive and collaborative computer workspaces (new or renovated) to support dynamic mission requirements.

　　Responsibilities include, but are not limited to:

　　Developing, implementing, and managing performance measurement solutions across multiple disparate program service lanes.

　　Demonstrated experience in evaluating Service Level Agreements (SLA) and how best to measure those requirements against stated service specification goals.

　　Demonstrated experience developing and measuring Key Performance Indicators (KPI).

　　Strong analytic ability to evaluate programmatic data, resolve inconsistencies, identify opportunities for improvement, and propose solutions.

　　Experience automating measurement and reporting of performance metrics.

　　Responsible for creating dashboard visualizations for reporting SLAs and performance metrics to stakeholders.

　　Requires strong customer intimacy and the proven ability to build and maintain constructive relationships among customers, stakeholders, technical teams, and contractors across the customer base.

　　Responsible for creating, maintaining and updating associated documentation, processes, and procedures.

　　Exercise creative thinking and ideation to advance business performance.

　　Basic Qualifications:

　　Must be self-motivated and be able to work effectively with minimal supervision.

　　3 + years of experience supporting PMO operations.

　　Experience managing multiple related teams, setting priorities, and allocating resources across multiple concurrent projects.

　　Expertise with Microsoft Excel.

　　Must possess excellent writing and verbal skills.

　　Must possess excellent interpersonal skills, with the ability to build/maintain professional working relationships.

　　Must be proactive with the ability to work in a fast-paced environment, while handling multiple tasks simultaneously.

　　BA/BS and 4+ years of experience, or a combination of education and work experience equivalent to 8+ years.

　　Preferred Qualifications:

　　2+ years direct knowledge of the customer’s operational environment.

　　ITIL® v4 Foundation, or higher, certification.

　　PMP® or equivalent project management certification.

　　Experience with MS Office applications, specifically Excel.

　　Security Clearance Requirements:

　　Active and current TS/SCI with Polygraph.Physical Requirements:

　　Must be able to remain in a stationary position 50%.

　　Must be able to move/traverse within and between buildings and offices.

　　Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. 

　　The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.

　　For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

　　ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

　　If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

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