Baystate Health, Western Massachusetts’s premier healthcare provider, and home to Baystate Medical Practices, the largest multispecialty group in the region, is looking for a Patient Service Representative to join our Primary Care and Pediatrics team in Palmer.

　　SCHEDULE:

　　Per diem, on an as needed basis

　　M-F 8:30am-5pm. No weekends or Holidays.

　　LOCATION :

　　Palmer, MARESPONSIBILITIES: Baystate Health’s Patient Service Representatives perform a variety of different tasks throughout the day. This includes greeting patients, check in and check out and requesting copays. Responsibilities also include verifying insurances, answering telephones and faxing medical documents.

　　THE ADVANTAGES OF WORKING WITH BAYSTATE!

　　Excellent Compensation High-quality, low-cost medical, dental and vision insurance

　　Generous PTO – up to 25 days in the first year, with scheduled earned increases

　　Continuing education support and reimbursement

　　First Time Home Buyers Financial Packages

　　Farm Share Memberships

　　403b retirement company match & annual company contribution increase based on years of service

　　Free money coach advice from a certified professional

　　Wellbeing programs that include but are not limited to mental, physical, and financial health

　　Pet, home, auto and personal insurance

　　Life insurance

　　Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!

　　Wellbeing programs that include but are not limited to mental, physical, and financial health

　　Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.

　　QUALIFICATIONS:

　　Requirements:

　　High School diploma or GED

　　Preferred:

　　Great interpersonal skills and able to work in a fast-paced environment a MUST.

　　Medical terminology, keyboard, Microsoft office products, schedule systems, medical records (electronic and paper), billing, basic math, language, reading and writing, customer service.

　　Experience in a medical office setting preferred.

　　We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!

　　OUR COMPENSATION PHILOSOPHY

　　We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.

　　You Belong At Baystate

　　At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.

　　DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.

　　Education:

　　GED or HiSET (Required)

　　Certifications:

　　Equal Employment Opportunity Employer

　　Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

　　Ab out Baystate Health

　　Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:

　　Baystate Medical Center in Springfield

　　Baystate Children’s Hospital (located at Baystate Medical Center)

　　Baystate Franklin Medical Center in Greenfield

　　Baystate Wing Hospital in Palmer

　　Baystate Noble Hospital in Westfield