Home
/
Comprehensive
/
Patient Services Representative
Patient Services Representative-March 2024
Grand Rapids
Mar 28, 2026
About Patient Services Representative

  Metro Health is seeking Patient Services Representatives for various shifts

  General Summary:Under the direction of the clinic Office Manager, the Patient Service Representative serves as the first point of contact between the clinic and patients. Essential duties include providing excellent customer service, patient registration, handling incoming and outgoing calls, scheduling appointments and assisting patients with forms. In addition, the Patient Service Representative must be highly organized and have excellent interpersonal skills. This position operates in a fast pace environment and is considered a crucial link between the patient and care team.

  Requirements:

  High school education or equivalentPrior administrative or clerical experience in a clinical setting preferredKnowledge of medical terminology and coding preferredExcellent customer service and interpersonal skills; demonstrated ability to work with diverse groups of peopleWell developed verbal and written communication skillsStrong telephone skills and etiquetteKnowledge of basic math and office proceduresAbility to work under pressure with minimal supervisionProven flexibility and willingness to handle a variety of tasksBasic computer knowledge and skillsExperience with computer data entry and strong typing skillsEssential Functions and Responsibilities:

  Welcomes and greets all patients and visitors, in person or over the phone.Answers and directs all incoming calls.Takes complete and accurate patient messages that need to be relayed to the care team.Schedules patient appointments and handles inquires.Collaborates with the care team to maintain and improve patient care and service.Registers patients according to established protocols and manages assigned work queues.Assists patients in completing all necessary forms and documentation.Ensures accurate billing information for patients.Maintains patient correspondence and follow-up calls.Collects payment and reconciles cash draw.Ensures reception area, office files and front desk are well maintained.Maintains patient privacy and confidentiality.Performs other clerical duties as assigned.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
NBC News Intern, NBC Boston - Summer 2024
We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate lead
Senior All Source Intelligence Analyst
Your Impact: The Program is a premier program in the industry that advances the use of tactical and strategic Identity Intelligence tradecraft to inform decision-makers, from ground force commanders
CAH - CLINIC REFERRAL AND SURGICAL SPECIALIST
Womens Way to Wellness-Clinical Referral and Surgical Specialist- Full Time-Days – Req#6807 Pay Range $16.45-$25.50 Qualifications: High School Graduate. Preferred one year experience of relevant exp
Campus Security Guard (Full Time)
JOB SUMMARY: Under general direction, the Campus Security Guard's primary role is to prevent crime and the breach of public order. Primary responsibilities include protecting students, faculty, staff
State Park Intern - Cook Forest State Park (College)
Reference #: 4307431THE POSITION Are you a college student brimming with energy and enthusiasm? If so, we have the perfect opportunity for you! Pennsylvania's state park system is a haven for nature
Registered Nurse II (RN) Stroke/Neurosurgery Nights
We hold ourselves and the careers we build to a higher standard. At Houston Methodist, nurses develop their skills through a wide range of educational programs, collaborate with physicians to provide
Data Administration Intern (College)
Reference #: 4335383THE POSITIONDo you love data and its seemingly endless potential to clarify the world's complexity? Are you looking for an opportunity to display your ability to leverage data tha
Medical Assistant - Rush Lakeview Clinic - Fulltime, First Shift
Job Description Medical Assistant - Lakeview Primary Care $2,000 Sign-on Bonus!!! Location: Chicago, IL Hospital: RUSH University Medical Center Department: Rush Primary Care-Lakeview Work Type: Full
Machine Operator -- 3rd Shift Abilene, Texas
Description Who is Martin Sprocket & Gear? Martin is a progressive leader in the Power Transmission and Bulk Material Handling Industry, classified as an essential business. We are proud of our r
Assistant Manager
Pay Range: $52,000 - $54,000 per year You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Fran
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved