Patient Services Rep-Pediatric Gastro-Full Time, DayReq #:0000138116

　　Category:Billing/Collections/Registration

　　Status:Full-Time

　　Shift:Day

　　Facility:Barnabas Health Medical Group

　　Department:Pedi Gastro

　　Location:

　　Pediatric Gastro, 200 Wyckoff Road, Eatontown, NJ 07724

　　Hours of Operation: Monday-Friday, 8:00AM-4:30PM

　　JOB SUMMARY:

　　The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations. PSRs prepare for patient visits, triage practice calls, schedules patient appointments, and performs routine clerical tasks. The PSR acts as a practice ambassador contributing to overall patient experience, safety, and privacy.

　　Duties/Responsibilities:

　　Performs patient check-in and check-out functions

　　Answers routine questions in person and over the telephone

　　Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail

　　Creates and maintains health record information, files and organizes as needed

　　Coordinates with insurance providers and handles pre-authorizations and certifications as necessary

　　Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

　　REQUIREMENTS/QUALIFICATIONS:

　　High School Diploma or GED required

　　Relevant experience and/or training, or equivalent combination of education and experience

　　Previous medical receptionist experience or background in general office, preferred

　　Demonstrates a clear understanding of the importance of patient satisfaction and safety

　　Strong oral and written communications skills

　　Attention to accuracy and detail

　　Able to multitask and work under pressure

　　Ability to work independently and in a team environment

　　Knowledge of medical terminology and electronic medical record (EMR) systems preferred

　　We offer a great work environment, competitive rates and excellent benefits, including:

　　Medical/Dental/Vision plans

　　401 (k)

　　Vacation/Personal/Holiday/Sick Time Off

　　Short & Long Term Disability

　　Basic Life & Accidental Death Insurance

　　Tuition Reimbursement

　　Health Care/Dependent Care Flexible Spending Accounts

　　RWJBarnabas Health is an Equal Opportunity Employer