Job Description

　　Align yourself with an organization that has a reputation for excellence! Cedars-Sinai received the National Research Corporation’s Consumer Choice Award 19 times for providing the highest-quality medical care in Los Angeles. We also were awarded the Advisory Board Company’s Workplace of the Year, 3 years in a row. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. We offer an outstanding benefit package and competitive compensation. Come find out why Cedars-Sinai was Voted #1 in California and #2 in the Nation by U.S. News Best Hospitals in 2022-2023!

　　Why work here?

　　Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for.

　　What will you be doing in this role?

　　The Patient Service Representative II (PSR II) will follow established practices, policies, and guidelines, provides clerical and administrative support/duties while handling high volume of patient coordination and complex scheduling in the licensed clinics at Cedars-Sinai Medical Center. Duties may include answering incoming telephone calls; scheduling and authorization for appointments, coordination of imaging and other ancillary services; patient check-out and rescheduling of follow-up appointments; training for new PSRs, insurance verification functions; chart/medical records, preparation; schedule

　　These responsibilities include:

　　Answering and triaging calls- directing to appropriate individuals or departments.

　　Scheduling and authorization for appointments, surgeries, and ancillary services.

　　Perform insurance verification functions.

　　Process and track all incoming and outgoing referrals.

　　Sorting and deposition of mail and patient information in compliance with HIPAA rules and regulations following Cedars-Sinai standards.

　　Builds and maintains physician appointment schedule templates in scheduling system.

　　Performs courier and transport services, including medications from the pharmacy and returning unused medications to the pharmacy, following policy and guidelines.

　　Assist in all work assignments.

　　Qualifications

　　Required Qualifications:

　　High School Diploma/GED.

　　2 + years of experience working with insurance companies and obtaining authorizations.

　　About Us

　　Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.

　　About the Team

　　Cedars-Sinai is one of the largest nonprofit academic medical centers in the U.S., with 886 licensed beds, 2,100 physicians, 2,800 nurses and thousands of other healthcare professionals and staff. Choose this if you want to work in a fast-paced environment that offers the highest level of care to people in the Los Angeles that need our care the most.

　　Req ID : HRC1434635

　　Working Title : Patient Service Representative II - Per Diem - Rehab O/P

　　Department : Rehab OP Mgr

　　Business Entity : Cedars-Sinai Medical Center

　　Job Category : Administrative

　　Job Specialty : Admissions/Registration

　　Overtime Status : NONEXEMPT

　　Primary Shift : Day

　　Shift Duration : 8 hour

　　Base Pay : $34.50 - $35.49

　　Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.