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Patient Service Representative II
Patient Service Representative II-March 2024
Cleveland
Mar 29, 2026
About Patient Service Representative II

　　DescriptionPrimary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers. Supports department operations. Demonstrates leadership abilities: resolves issues, monitors schedules, assists staff/patients, and ensures effective/efficient departmental workflow. Customer service experience, preferably in the medical field. Typing skills, 30 wpm. Excellent verbal/communication skills. Detail oriented. Basic computer knowledge. ICD9 coding and medical terminology preferred. Demonstrates effective leadership, organizational, written, and oral communication skills.Equal Opportunity Employer -- minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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