Job Description

　　Answer high-volume inbound call inquiries (roughly 45-60 calls/daily) from patients, care team, and healthcare providers regarding patient assistance program eligibility criteria, patient specific enrollment status, or refill related requests for already enrolled patients.

　　Timely processing of Patient Assistance enrollment applications:

　　Review of patient assistance enrollment forms and any supporting documentation to assess patient eligibility for participation as per SOPs and program guidelines

　　Determination of patient’s eligibility based upon program criteria for qualification.

　　This may include some form of insurance benefits verification to determine eligibility for assistance.

　　Actively listen to each customer, assess needs, and respond with demonstrated patience and courtesy.

　　Pay:

　　$17 to $18

　　Pay determined by managers

　　Location:

　　Jeffersonville, IN Shifts:

　　8 hours shift between 9:30am to 6pm

　　9:30am to 6pm Skills and Qualifications:

　　MUST HAVE ONE OF THE FOLLOWING

　　Office experience

　　Customer service/call center

　　Healthcare experience

　　insurance verification

　　prior authorization

　　Experience Level

　　Entry Leve

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.