Salary $42,000 year

　　Scope of Position: Greet and assist job seekers, employers, and agency visitors; provide administrative support to staff and customers in need of PA CareerLink® services.

　　Responsibilities

　　· Welcome visitors in a prompt and friendly manner

　　· Direct visitors to the appropriate area, services, or staff

　　· Provide information regarding all PA CareerLink® Delaware County partners in a knowledgeable and pleasant manner

　　· Direct visitors to available onsite partners and resources as appropriate

　　· Responsible for tracking foot traffic as it pertains to unemployment inquiries, appointments, workshops, and recruitment events

　　· Help coordinate monthly activities calendars, room assignments and space requests

　　· Retrieve login information for individuals to access the PA CareerLink® website

　　· Answer and direct calls on the PA CareerLink® multi-line telephone system

　　· Input job seeker and employer service activities in the system of record on a daily basis

　　· Support staff in the collection and verification of program requirements and documentation

　　· Assist with calling job seekers and reminding them of upcoming recruitment events and job fairs

　　· Understand all local partners and programs and refer customers to appropriate partner

　　· Update social media platforms regarding weekly recruitment activities and job fairs on a weekly basis

　　· Design and create job fair and recruitment flyers

　　· Prevent unauthorized persons from entering the agency

　　· Manage office supplies

　　· Other opportunities as available

　　Qualifications

　　· Excellent communication and interpersonal skills

　　· Customer Service experience required

　　· Bilingual in Spanish required

　　· Experience in answering inquiries in a courteous, efficient, and professional manner

　　· Proficient in Microsoft Office applications

　　· Bachelor's Degree preferred