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Patient Experience Specialist
Patient Experience Specialist-January 2024
Eldorado
Jan 15, 2026
About Patient Experience Specialist

  This job was posted by https://illinoisjoblink.illinois.gov : For moreinformation, please see:https://illinoisjoblink.illinois.gov/jobs/11591774

  Patient Experience Specialist ProgressiveHealth of Indiana, LLCEldorado, IL

  We are looking for a full-time Patient Experience Specialist to join ourteam! This person will be our front office medical receptionist within aclinical setting in either outpatient facilities. This is a full-timeposition: We have scheduling options available.. Come be a part of agrowing organization in a progressive, supportive, and innovative team!

  What will you be doing in this role?

  Coordination and performance of all front office operations.Answering a multiline telephone.Greeting patients.Insurance verification and authorizations.Scheduling appointments.Completing necessary documentation.Supporting office staff as needed.This does not necessarily list all responsibilities, duties,requirements, or efforts associated with the job. While this list isintended to be an accurate reflection of the job, the company reservesthe right to review and modify the functions, duties, and requirementsof the job or to require that additional or different tasks be performedas circumstances or business needs require.

  Our ideal candidate will have:

  Have a high school diploma or general education degree (GED)Have at least 1 year of related experience or training is preferredHave previous experience in a customer service or clerical roleDisplay a high degree of professionalism in both written and verbalcommunicationHave the ability to work both independently and in a teamenvironment, without constant supervisionAbility to effectively manage time and prioritize tasksDemonstrate strong detail orientation with the ability to adapt tochangeDemonstrate strong follow-up and follow-through skills.Be able to maintain confidentiality.Have strong computer skills, including proficiency with databasesand with Microsoft Office applications, including Outlook, Word, andExcel.What you get from us:

  Opportunity for important work/life balanceMonthly bonus potentialPaid time off (PTO) & paid holidaysA robust benefits package: medical (HSA/FSA availability), dental,vision, and supplemental insurance optionsHealth improvement plan opportunities to lower premium costsCompany-sponsored basic life/AD&D insurance and long-term disabilityinsuranceFREE use of the ProCare HealthSpot medical clinic for insuredemployees and dependentsIncludes medical care, virtual visits with a 24/7 nurse call line,lab testing, and generic medications401(k) & ROTH 401(k) savings plans + company match withauto-enrollment after probationary periodOpportunities for growth and advancementAbout ProgressiveHealth:

  ProgressiveHealth is the premier provider of a broad spectrum ofoccupational and non-occupational health services including on-sitemedical, injury prevention, health improvement, rehabilitationmanagement solutions, and more! We are dedicated to delivering superiorcare and improving both patient and client outcomes. With over 1,000employees supporting operations across the United States and in Canada,ProgressiveHealth continues to expand the number of client partners itserves and the lives it impacts.

  An Equal Opportunity Employer

  About ProgressiveHealth:

  ProgressiveHealth is the premier provider of a broad spectrum ofoccupational and non-occupational health services including on-sitemedical, injury prevention, health improvement, and rehabilitationmanagement solutions and more! We are dedicated to delivering superiorcare and improving both patient and client outcomes. With nearly 1,000employees supporting operations across the Uni ed States and in Canada,ProgressiveHealth has been growing our footprint since 1995. Our team isexperienced and focused to get the job done right!

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