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Patient Account Representative - Commercial Insurances
Patient Account Representative - Commercial Insurances-March 2024
Birmingham
Mar 30, 2026
About Patient Account Representative - Commercial Insurances

  Job Family :

  Patient Account Representative

  Travel Required :

  None

  Clearance Required :

  None

  What You Will Do :

  Review accounts from the Metrix work queue, contact insurance companies for resolution and payment, as well as ensuring all claim edits in the SSI billing system are resolved and billed in 24 hours or less.

  This position is 100% onsite. Office Hours are M-F 8:00am-4:30pm.

  What You Will Need :

  2 years’ experience of hospital billing commercial insurances

  1 years' experience with Denials and insurance follow-up

  Knowledge and understanding of diagnosis, HCPCS and CPT codes.

  High School diploma or equivalent.

  What Would Be Nice To Have :

  CPAR (Certified Patient Account Rep)

  Prior experience with Metrix, SSI, and HealthQuest

  1 years’ experience with claim edits and SSI billing system

  Experience with spreadsheets, reporting, payer contracts, payer websites and sFax

  Excellent communication and interpersonal skills

  Intermediate MS Excel experience

  #IndeedSponsored

  What We Offer :

  Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

  Benefits include:

  Medical, Rx, Dental & Vision Insurance

  Personal and Family Sick Time & Company Paid Holidays

  Position may be eligible for a discretionary variable incentive bonus

  Parental Leave

  401(k) Retirement Plan

  Basic Life & Supplemental Life

  Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

  Short-Term & Long-Term Disability

  Tuition Reimbursement, Personal Development & Learning Opportunities

  Skills Development & Certifications

  Employee Referral Program

  Corporate Sponsored Events & Community Outreach

  Emergency Back-Up Childcare Program

  About Guidehouse

  Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

  Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

  If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

  Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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