RESPONSIBILITIES

　　I. JOB SUMMARY/RESPONSIBILITIES:

　　• Follows-up on payment with insurance payers and patients on outstanding accounts.

　　• Expedites larger dollar accounts to ensure prompt payment. Monitors to ensure all insurance are billed in a timely manner.

　　• Identifies, posts and/or audits payments to ensure QMC has received correct/expected payment from payers in accordance with contract terms. Process correspondence received from payers and patients.

　　• Responds to patient and insurance inquiries promptly and courteously.

　　II. TYPICAL PHYSICAL DEMANDS:

　　• Essential: standing, sitting, walking, seeing, hearing, speaking, finger dexterity, repetitive arm/hand motions and gripping of an object.

　　• Operates various office equipment such as computer, copier, facsimile, telephone, typewriter, etc.

　　III. TYPICAL WORKING CONDITIONS:

　　• Performs duties indoors.

　　• Some exposure to communicable diseases and other conditions common to a hospital and office environment.

　　IV. MINIMUM QUALIFICATIONS:

　　A. EDUCATION/CERTIFICATION AND LICENSURE:

　　• High school diploma or equivalent education.

　　• Knowledge of medical terminology.

　　B. EXPERIENCE:

　　• One (1) year recent experience as Patient Accounts Representative, preferably in an acute care facility, demonstrating knowledge of Medicaid, Medicare, Third Party payer requirements, SNF/ICF, ICD-9 and DRG’s. An associate’s or bachelor’s degree in business administration, finance, accounting or healthcare related field may be substituted for one (1) year experience as a patient accounts representative.

　　• Experience and/or background to demonstrate effective written and verbal communication skills in English.

　　• Experience with Windows applications, such as Word, Excel, etc., demonstrated proficiency in using mouse and keyboard.

　　• Experience with computer based applications, SMS and/or EPIC systems preferred.

　　Equal Opportunity Employer/Disability/Vet