2476 Swedesford RdSTE 150, Malvern, Pennsylvania, 19355-1456, United States of America

　　We are looking for a motivated and results oriented leader who has proven success in a fast-paced environment. This position is responsible for daily operational oversight and directing teammates to ensure processes are being completed as expected, team is meeting critical KPI's to ensure timely and accurate insurance verification and coverage setting to maximize payments for life-sustaining dialysis services. In addition to supervisory responsibilities, this position will be responsible for intermittently leading and/or actively supporting the execution of strategic initiatives and special projects.

　　ESSENTIAL DUTIES AND RESPONSIBILITIES

　　Ability to prioritize and triage in a fast-paced environmentServe as escalation agent for team and partners to resolve questions or concerns with a high level of quality customer serviceDevelop staffing plans that promote the most effective use of resources to ensure metrics and goals are achieved consistently with a high-level of accuracyMonitor team results to evaluate compliance, quality and effectiveness to identify opportunities for improving resultsComplete teammate employment activity such as hiring, promoting, job performance, evaluations including Performance Development Reviews (PDRs), PTO, and disciplinary action as requiredAddress teammate relations issues appropriately and escalate to manager as necessaryMaintain teammate records in compliance with DaVita policy's and any applicable lawsUnderstand and communicate DaVita company policies and proceduresSpecial Projects Lead or actively participate in special projectsAssist with CQI (Continuous Quality Improvement) projects or other efforts designed to improve effectiveness/efficiency of the businessIdentify system and process improvements opportunities and make recommendationsAnalytics/Reporting Perform root cause analysis and trending on large amounts of datasets and create detailed reports for strategic business issues and opportunitiesProvide accurate and timely reporting of performance metrics to the senior leadership team as required or scheduledOther Duties Cross team collaboration throughout the revenue cycleMaintain teammate records in compliance with DaVita policy's and any applicable lawsUnderstand and communicate DaVita company policies and proceduresChampion the DaVita Mission and Values both internally and externallyAttend team meetings, phone conferences, and training as scheduled or neededPerform other duties as assigned or requiredTravel required: up to 5%MINIMUM QUALIFICATIONS Revenue cycle experience preferred especially knowledge of various types of insurances along with coordination of benefits.Supervisory experience demonstrating willingness, desire, and ability to supervise with aptitude for coaching, mentoring, training, and developing teammate skillsWillingness and desire to create a team learning environment and to foster a positive, fulfilling work environmentDemonstrated strengths in teambuilding and leadership skillsCritical thinker with demonstrated ability to perform root cause analysis, draw conclusions, solve problems, prepare and implement action plans, and lead improvement initiativesStrong computer skills and proficiency in Microsoft Office (Excel, Access, Word, Outlook, and PowerPoint)Here is what you can expect when you join our Village:A "community first, company second" culture based on Core Values that really matter.Clinical outcomes consistently ranked above the national average.Award-winning education and training across multiple career paths to help you reach your potential.Performance-based rewards based on stellar individual and team contributions.A comprehensive benefits package designed to enhance your health, your financial well-being and your future.Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

　　Why wait? Explore a career with DaVita today.

　　Go to http://careers.davita.com to learn more or apply.

　　What We'll Provide:

　　More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash outSupport for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and moreProfessional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.#LI-AL2

　　At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

　　Salary/ Wage Range

　　Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits