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Patient Access Representative
Patient Access Representative-March 2024
Mount Pleasant
Mar 28, 2026
About Patient Access Representative

  Details

  Department: Patient Services

  Schedule: Part Time, Evening Shift, REMOTE

  Hospital: AMG Washington Ave

  Location: Mount Pleasant, WI

  Benefits

  Paid time off (PTO)

  Various health insurance options & wellness plans

  Retirement benefits including employer match plans

  Long-term & short-term disability

  Employee assistance programs (EAP)

  Parental leave & adoption assistance

  Tuition reimbursement

  Ways to give back to your community

  *Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.

  Responsibilities

  Communicate with patients, participants, and staff to accurately schedule patients for prescribed procedures. Perform clerical and reception duties associated with patient registration.

  Gather necessary demographic, insurance and clinical information from patient and enters into appropriate database. Seek appropriate resources to resolve issues about the type, date or location of prescribed procedures.

  Schedule patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinate and communicates schedules.

  Assist with coordination of activities related to insurance pre-certification/authorization.

  Provide counseling to patient, participant or their representative regarding pre-service requirements and instructions.

  Requirements

  Education:

  High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

  Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

  Additional Preferences

  Must reside locally

  Why Join Our Team

  Ascension Wisconsin has been providing rewarding careers to healthcare professionals since 1848. Operating 17 hospital campuses and over 100 related healthcare facilities from Racine to Appleton, you will find opportunities that allow you to create a career path you love, all while delivering compassionate, personalized care to the communities we serve.

  Ascension is a leading non-profit, faith-based national health system made up of over 150,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

  Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

  Equal Employment Opportunity Employer

  Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

  For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf) poster.

  As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

  Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

  Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

  This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.

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