ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their businesses. More than 1,000 customers worldwide with over $3 trillion of assets under management put their trust in ECI.

　　At ECI, we believe success is driven by passion and purpose. Our passion for technology is only surpassed by our commitment to empowering our employees around the world.

　　The Opportunity:

　　ECI has an exciting opportunity for a Patching Engineer, who will work on incidents and requests related to patching. They will be focusing on patching both Windows and Linux-based operating systems, and other technologies.

　　In this role, the successful candidate should be a self-starter, must be comfortable working in a very fast paced, busy environment in the rapidly growing IT services industry.

　　This is a hybrid role.

　　What you will do:

　　Work on patching and update requestsOrchestrate and coordinate patching activities, including device migrations in VMware and Exchange, backup and SQL verification, and other activities relate to preparing an environment.Proactively look for opportunities to streamline the processes and implement process improvements to help the team members effectively execute their tasksLead troubleshooting and root cause determination efforts and proactively identify opportunities to fix issuesCreate reports on capacity and compliance for patchingDocument client's storage environmentsWork on P1/2 incidents as requiredDevelop internal SOPs and standards for patching operations • Timely compile specific reports based on different metrics if required

　　Who you are:

　　Candidate should have 5-8 years of total experience in technologyMinimum 3 years patchingWindows server 2008/2012 administratorWorking Experience on at least one of the following patching solutions: Ivanti Landesk Pro, SCCM, AltirisAbility to document existing and new environmentsAbility to work on multiple programs simultaneously, with strong ability to prioritize multiple tasks and respond to emergencies, organize and schedule work effectivelyKnowledge on Windows Server Update Services (WSUS)Knowledge on Microsoft Cluster patching process, Microsoft Exchange server patching and Microsoft SQL server patchingKnowledge on VMware and ESX server infrastructureTroubleshooting patching failures, boot issues, disk space issuesShould have Knowledge on Active Directory and Group PolicyKnowledge on Linux will be desirableKnowledge on Storage technologies and server hardware is desirable

　　Bonus points if you have:

　　Experience with one of following ITSM Platforms is preferred: ServiceNow (preferred), ConnectWise, Remedy, HPExperience with patching technologies and methodologies

　　ECI's culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and so much more! If you believe you would be a great fit and are ready for your best job ever, we would like to hear from you!

　　Love Your Job, Share Your Technology Passion, Create Your Future Here!

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