PAS Outpatient Site Scheduling Specialist- Full Time DayReq #:45264

　　Category:Clerical / Administrative Support

　　Status:Full-Time

　　Shift:Day

　　Facility:Childrens Specialized Hosp

　　Department:Childrens Specialized Hosp

　　Location:

　　PAS-HAM (Hamilton), 3575 Quakerbridge Rd, Hamilton, NJ 08619

　　Job Summary

　　The outpatient site scheduling specialist is a critical role at the local level in ensuring patients and families receive optimal service and timely access to care. Provides onsite scheduling, and manages waitlist for multiple disciplines at the local level. Responsible for optimizing booked rates by collaborating directly with onsite leaders and clinical staff to coordinate schedules.

　　Essential Job Functions

　　Works closely onsite with clinicians to manage and optimize access to care for patients and families to achieve optimal booked rates

　　Meets regularly with site leaders to manage schedules of clinical staff

　　Actively manages waitlist for local sites and, along with PAS Site Manager, provides suggestions to local clinical leaders for needs based on waitlist

　　Schedules appointments based on requests from local site clinicians, leaders, and patients and families.

　　Ensures accuracy of intake information, inclusive of demographics, insurance information, referrals, and prescriptions, if needed for services line

　　Utilizes HRO principles, inclusive of AIDET, Five Tones, and validate and verify to provide excellence in customer service and the patient experience.

　　Able to think creatively and proactively while maintaining adherence to guidelines, policy and procedures.

　　Actively participates in meetings and huddles with the onsite local teams

　　Adheres to the productivity expectations as determined by local PAS Manager and Directors

　　Works effectively with others and proactively problem solves

　　Other duties as assigned

　　Formal Education and Job-Related Experience

　　Good verbal and written English communication skills.

　　Experience with electronic medical records preferred

　　Proficiency with internet-based technologies including Microsoft office, data entry, and navigation of multiple applications

　　Sensitive to patient confidentiality, and maintains HIPAA compliance

　　High school degree or equivalent

　　RWJBarnabas Health is an Equal Opportunity Employer