The Parts Associate II is responsible for sales and service duties of the Parts department. This position assists technicians and customers with forklift parts information, quotes, and orders. This position works closely with LiftPower technicians and customers.

　　Primary Duties and Responsibilities

　　· Handle technician calls, walk up inquiries, email requests and inquiries

　　· Provide sales and service to customers and technicians by handling phone calls, emails and walk in inquires and requests

　　· Provide quotes and place parts orders for customers and technicians

　　· Assist technicians and customers by locating and pulling parts and resolving other inquiries or requests

　　· Deliver products to customer sites, as needed

　　· Check in cores and initiate returns to the correct vendor

　　· Locate service manuals for technicians and customers

　　· Assist with annual inventory, stock orders, and consignment inventory

　　· Check in received parts and ship requested parts to the appropriate location

　　· Process Vendor Invoicing and posting any Freight to work orders associated

　　Requirements

　　High School Diploma, or equivalent

　　Microsoft Office applications experience preferred

　　Mechanical ability preferred

　　Forklift experience preferred

　　Benefits

　　Competitive Health and Wellness Benefits

　　401(k) with Company Match

　　Company Cell Phone

　　Employee Appreciation Program

　　Voluntary Wellness Program

　　Paid Training