The Parts Associate II is responsible for sales and service duties of the Parts department. This position assists technicians and customers with forklift parts information, quotes, and orders. This position works closely with LiftPower technicians and customers.
Primary Duties and Responsibilities
· Handle technician calls, walk up inquiries, email requests and inquiries
· Provide sales and service to customers and technicians by handling phone calls, emails and walk in inquires and requests
· Provide quotes and place parts orders for customers and technicians
· Assist technicians and customers by locating and pulling parts and resolving other inquiries or requests
· Deliver products to customer sites, as needed
· Check in cores and initiate returns to the correct vendor
· Locate service manuals for technicians and customers
· Assist with annual inventory, stock orders, and consignment inventory
· Check in received parts and ship requested parts to the appropriate location
· Process Vendor Invoicing and posting any Freight to work orders associated
Requirements
High School Diploma, or equivalent
Microsoft Office applications experience preferred
Mechanical ability preferred
Forklift experience preferred
Benefits
Competitive Health and Wellness Benefits
401(k) with Company Match
Company Cell Phone
Employee Appreciation Program
Voluntary Wellness Program
Paid Training